Activation Specialist - Event Staffing Agency

Company Description: The Hype! Agency is a nationwide, full-service event staffing and execution partner recognized for its strong client service and talent management. The agency collaborates closely with clients to meet event goals through best-in-class service, 24/7 support, and comprehensive event staffing and execution. Hype! provides services such as market research, tour routing, program development, and safety-focused staffing solutions. The company offers leading reporting tools and staff management solutions to ensure effective, brand-aligned event activations. The Hype! Agency is certified by the Women’s Business Enterprise National Council (WBENC) and The Supplier Clearinghouse, supporting clients’ supplier diversity initiatives.

Role Description: The Activation Specialist is a full-time, hybrid role based in Salem, NH, with some flexibility to work from home. This role supports the planning and execution of event staffing programs, including coordinating brand ambassadors, reviewing event details, and collaborating with account teams to ensure each activation meets client objectives. Day-to-day responsibilities include managing staff assignments, confirming event logistics, maintaining clear communication with clients and team members, and assisting with contingency planning and on-site support as needed. The Activation Specialist will help track event performance, support reporting, and contribute to process improvements that enhance service quality and operational efficiency. This position involves working in a fast-paced environment, balancing multiple projects, and providing responsive, client-focused support.

Qualifications

• Strong customer service skills, with a focus on responsiveness and relationship management.
• Excellent communication abilities, including clear written and verbal communication with clients and internal teams.
• Experience or interest in event planning and event marketing, particularly in staffing or experiential marketing environments.
• Basic sales or account support skills, including comfort discussing program details and value with clients.
• Organizational and time-management skills, with the ability to handle multiple events and deadlines.
• Comfort working in a hybrid setting, with reliability in both in-office and remote work environments.
• Proficiency with common office and collaboration tools (e.g., email, spreadsheets, project management platforms).
• Prior experience in event staffing, experiential marketing, or agency work is beneficial.
• Relevant education or training in marketing, communications, business, or a related field is an advantage.