What are the responsibilities and job description for the Database Coordinator position at The Hyde Collection?
1. Database Management (Raiser’s Edge)
- Maintain accurate and up-to-date donor records, including biographical, gift, and engagement data
- Process gifts, pledges, and payments in a timely manner
- Generate and distribute acknowledgment letters and tax receipts
- Ensure proper coding and segmentation for reporting and campaigns
2. Reporting & Data Analysis
- Produce regular reports (e.g., weekly gift reports, monthly dashboards, quarterly board reports)
- Generate targeted mailing and segmentation lists for fundraising campaigns and communications
- Support data analysis to inform development strategy and donor engagement
3. Data Integrity & Quality Control
- Perform routine audits to ensure accuracy, consistency, and completeness of data
- Manage deduplication processes and resolve data discrepancies
- Establish and uphold data entry standards and protocols
4. Systems & Technical Support
- Support and troubleshoot Raiser’s Edge and Raiser’s Edge NXT for staff users
- Manage data imports/exports from third-party platforms (e.g., online giving tools, event systems)
- Assist in system improvements, integrations, and process optimization
5. Administrative & Team Support
- Provide administrative support to the development team
- Assist with campaign execution, event support, and donor communications logistics
- Handle general clerical and data-related tasks as needed
Key Skills & Qualifications
Technical Proficiency
- Experience with fundraising software required; Raiser’s Edge NXT strongly preferred
- Strong Excel skills (sorting, filtering, formulas, data cleaning)
- Experience with data imports/exports and file management
- Familiarity with email marketing platforms (e.g., Mailchimp) preferred
Attention to Detail
- Demonstrated accuracy in data entry and record maintenance
- Commitment to data quality and consistency
Organization & Workflow Management
- Ability to manage multiple priorities and deadlines
- Strong systems for tracking tasks and maintaining orderly records
Communication Skills
- Clear written and verbal communication
- Ability to collaborate across departments and support donor-facing work
Problem-Solving & Adaptability
- Resourceful in troubleshooting system and data issues
- Flexible and responsive to evolving organizational needs
Expectations
- Gift entry completed within 48 hours
- ≥ 99% data accuracy rate
- Weekly and board reports delivered on schedule without errors
- Reduction in duplicate records over time
- Timely completion of campaign lists and data requests
The Hyde Collection is an equal opportunity employer.
Salary Range: $20-$30 per hour
Hours: 20-25 hours per week
In-person
Pay: $20.00 - $30.00 per hour
Work Location: In person
Salary : $20 - $30