What are the responsibilities and job description for the Hostess/Host position at The HUB Stadium?
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party.
- Call out name and number of party when tables become available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and buspersons as needed.
- Thank guests as they leave and invite them to return.
- Must learn all menu and menu items and be able to explain items confidently to guests.
- Must learn all company special and promotional events and be able to explain to guests.
- Must be an Ambassador of THE HUB STADIUM.
- Must be willing to promote THE HUB STADIUM with all personal social medias with support of self-promotion during shifts working at THE HUB STADIUM.