Operations Assistant

Operations Assistant

About Us

We are a trusted residential siding and gutters installation company serving the south-central Tennessee area. Our team is committed to delivering quality craftsmanship and exceptional customer service. We are looking for a reliable, organized, and proactive Operations Assistant to support both office administration and field operations.

Position Summary

The Operations Assistant plays a key role in supporting daily business operations, coordinating material flow, assisting with administrative tasks, and ensuring a smooth experience for our clients and our crews. This role involves a blend of office responsibilities and hands-on operational support.

Operations Assistant Key Responsibilities

Office Responsibilities:

• Process accounts payable and maintain accurate expense records
• Log accounts receivable and assist with payment tracking
• Deposit checks and maintain banking records
• Perform general office cleanup and organization
• Assist with starting payroll and gathering timekeeping data
• Manage material shortage notifications and help with job rescheduling
• Communicate with clients via email and support scheduling updates
• Answer inbound phone calls, provide basic assistance, and route calls as needed
• Order materials from vendors and track delivery statuses

Operational Responsibilities:

• Load materials onto company trucks using a forklift (training provided if needed)
• Transport materials from office to job sites or other vendor locations
• Assist in loading materials for customers
• Perform job site pre-checks to confirm readiness prior to crew arrival
• Pick up payments from customers as needed
• Meet with customers to provide color samples and product information
• Support the operations team with other field and logistics-related tasks

Qualifications of Operations Assistant:

• Prior experience in administrative, operations, or logistic roles preferred
• Ability to operate a forklift or willingness to be trained
• Strong organizational and communication skills
• Comfortable with both office and field-based work
• Basic computer skills (email, spreadsheets, scheduling tools)
• Valid driver’s license and clean driving record
• Ability to lift up to 50 pounds and move materials as needed

What We Offer:

• Competitive pay
• Training and development opportunities
• Supportive team environment
• Variety in day-to-day work

Operations Assistant Pay: $16-20/hour (Depending on experience)