Installation Project Coordinator

The Howard Company is the Nation’s leader in drive-thrus, digital displays and menu boards. We are an employee-owned company, celebrating over 70 years of design excellence.

Why Work for US?

• 100% Employee-owned
• Opportunities for advancement and promotions from within
• Known as a leader in our field
• Work-life balance
• Work culture committed to upholding our core values
• Generous benefit and compensation plans
• Established and growing client base
• Leadership team committed to the growth and success of the company and all team members
  
  

The Installation Project Coordinator is responsible for overseeing the entire life cycle of the installation process by facilitating the smooth execution of projects by coordinating activities, resources, and communication amongst the project team. This individual will schedule site surveys, prepare estimates & invoicing, recruit installers, coordinate permits, and work closely with vendors to complete installation within our client’s timeframe.

Key Responsibilities

• Manage assigned installation projects throughout their life cycle and ensure customer standards (internal and external) are met.
• Maintain accurate and updated project status logs, feedback, quotes, and invoicing in HubSpot.
• Detect roadblocks in projects that could delay projects and work with respective department(s) to mitigate risk.
• Resolve and/or escalate issues in a timely approach if they arise during the project life cycle.
• Serve as a point of contact for project-related inquiries and communication with clients and vendors.
• Maintain Howard Company customer communication expectations for all installation projects.
• Abide by all Howard Company rules and regulations as noted in the Employee Handbook.
• Other duties as assigned.
  
  

Requirements

• College degree preferred; High school diploma/GED required.
• 3 years of previous project coordinator or installation experience.
• Low voltage wiring or cable technician experience a plus.
• Develop and maintain basic understanding of construction and permit requirements.
• Technical skills and process knowledge with a familiarity in IT/Networking, Digital Signage, and/or foundations/conduit construction experience.
• Strong problem solving and critical thinking skills.
• Ability to manage multiple projects at a time.
• Excellent communication and interpersonal skills, with the ability to build relationships with vendors, clients, sales & support teams.
• Must possess a valid driver’s license with ability to travel when needed.