What are the responsibilities and job description for the Insurance Call Center Representative position at The Howard Center for Women's Health?
Are you passionate about providing exceptional customer service in a fast-paced environment? Our busy OB/GYN office is seeking an enthusiastic Insurance Call Center Representative to join our team! If you’re someone who goes above and beyond for patients, maintains a positive attitude, and thrives in a team-oriented setting, we’d love to meet you.
What We Offer:
- Full-time In person position (Monday-Friday, 8:00 AM to 5:00 PM)
- No weekends or holidays!
- A supportive, patient-focused work environment
Key Responsibilities:
- Manage high volumes of inbound calls with professionalism and efficiency
- Verify patient insurance coverage using online portals and by phone
- Complete and maintain accurate insurance benefit sheets for patients
- Discuss patient accounts and assist with billing inquiries
- Accept and post patient payments
What We’re Looking For:
- Strong verbal communication skills with active listening abilities
- A positive, patient-focused attitude and adaptability to different personality types
- Excellent multitasking, prioritization, and time management skills
- Ability to work independently and remain organized in a busy environment
- Bilingualism is a plus!
If you’re ready to bring your energy, personality, and dedication to a team that values top-notch service, apply today!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Ability to Commute:
- Tifton, GA 31794 (Preferred)
Ability to Relocate:
- Tifton, GA 31794: Relocate before starting work (Preferred)
Work Location: In person