Intake Coordinator & Occupancy Specialist

The Housing Foundation, a private non-profit organization providing affordable rental housing, for over 55 years has an immediate opening for a full-time Intake Coordinator & Occupancy Specialist. The Intake Coordinator & Occupancy Specialist will be working with the Property Manager performing a variety of clerical duties.

We are seeking a candidate with experience working with families, older adults, and disabled individuals. We are seeking a compassionate, hardworking person who finds satisfaction working with a vulnerable population. Key skills include strong communication, critical thinking, problem-solving, empathy, and the ability to build rapport with diverse individuals. Applicants must hold a current clean driver's license and clean criminal background required.

Essential Job Functions:

1. Maintain property waitlists. Review and prepare applications for entry to the waitlists in the computer system. Period review of the waitlist in Boston Post is required. Send yearly update letters to applicants and proper removal from Boston Post if no longer interested.

2. Process applications for all roommate addition/transfer requests.

3. Assist in annual recertification scheduling and processing for all properties.

4. Assist with the rental collections process. Monthly rent collection to include monthly rent collection site visits at assigned properties. Oversee processing of monthly subsidy payments from outside agencies.

5. Collect and bank laundry funds at assigned properties.

6. Manage tenant communication at all properties (written and verbal).

7. General office duties: greet visitors, answer telephone, and receive rental payments in the absence of the Rent Collection/Receptionist.

8. General office duties: keying information into computer, creating or editing documents, telephone contact with applicants to obtain basic information, photocopying, filing, mailings and collating paperwork.

9. Required to travel regularly to our properties. A company vehicle will be provided for our outlying properties.

10. Ability to maintain a good working relationship with all levels of personnel and ability to work with diverse population.

11. Must be able to maintain tenant information and data files and reporting purposes and complete and submit timely legible required records and paperwork.

12. Maintain a positive attitude, be polite, kind and courteous to residents and other staff, maintain confidentiality, and above all else be a team player.

13. Ability to read and follow written and oral instructions

14. Ability to accept responsibility and account for their actions.

15. Trait of being dependable and trustworthy.

16. Ability to work independently with limited supervision is a must.

17. Ability to utilize available time to organize and complete work within given deadlines.

18. Ability to work at a sustained pace and produce quality work.

19. Use all office equipment in the manner it is intended for.

20. Return office equipment to its proper location.

21. Maintain a neat, orderly and well-organized personal office space and assist with the whole office condition as well.

22. Adheres to company policies, rules and regulations.

23. Bring any issues immediately to the Executive Director or Finance Director.

Essential Physical Requirements and Working Conditions:

1. Ability to sit/stand for long periods of time 0-8 hours and/or use of computer.

2. Ability to lift up to 25 pounds.

3. Ability to use eyes, hands, fingers, walk, stand or reach to perform general office and typing/computer duties.

4. Frequent walking or standing, climbing stairs.

5. Full-time in person position, 40 hours per week. No overtime.

6. Office environment, low to moderate noise or public traffic.

Position is 40 hours per week with excellent benefits and starting pay. We offer a full benefits package which includes: health, dental and vision insurance (employee 100% covered, dependents are covered at 55% employee paid of actual cost), paid life insurance, 401K retirement (employer match after one year of employment), earned paid leave accrues from date of employment up to a maximum of 40 hours, paid sick time, paid vacations and paid holidays. Job is Monday through Friday, no nights or weekends.

Cover letter, resume and professional references should be submitted to:

Pay: From $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Administration assistant: 1 year (Required)
• Intake Coordinator: 1 year (Required)

Ability to Commute:

• Orono, ME 04473 (Required)

Work Location: In person

Salary : $23