What are the responsibilities and job description for the Case Planner-Respite position at The House of The Good Shepherd?
Basic Function/Overall Responsibilities: Assist with implementing individualized family assessment service plans and facilitate productive working relationships between families, agency personnel and other involved service providers. Flexible work schedule; non-traditional working hours required, on call as needed.
Principal Assigned Responsibilities:
- Assist families in identifying and obtaining appropriate clinical, recreational, financial, medical or other support services designed to fully integrate the family with community-based support; make referrals as necessary.
- Support families with scheduled appointments, etc. and provide or arrange transportation when necessary.
- Act as liaison between parents/families, Family Court, Probation, school officials, agency personnel.
- Actively participate in program meetings.
- Complete documentation per agency policy and procedure (e.g. log entries, mileage, medical, incident reports, intake.)
- Attend agency in-service trainings, workshops and seminars as appropriate or required by supervisor.
- Seek out outside trainings related to job duties / case specific needs, as approved by their supervisor.
- Take part in Quality Improvement training and demonstrate commitment and active participation in the agency's ongoing Quality Improvement Program.
- Serve as the contact point, advocate, and informational resource for enrolled youth, his/her family/caregiver(s), and the youth’s care team.
- Develop positive reciprocal working relationships with other service providers/agencies through timely communication, inquiry, and follow-up regarding transitions in care and treatment recommendations.
- Provide education and facilitate linkages to youth and family/caregiver(s) about relevant community resources.
- Ensure compliance with agency and program policy and procedures.
- Other associated tasks as deemed appropriate by supervisor.
Education and Experience Requirements:
- Bachelor's degree, preferably in human services or a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.
- Minimum of one-year successful human service experience in a behavioral health setting, preferably working with children.
