Front Desk Receptionist - Luxury Salon

Luxury Hair Salon located in Downtown Naples is growing! We are seeking long term, Full Time 5-star-quality front desk coordinators immediately. These individuals are the front face of the salon, both on the phone and in person, therefore requiring elite candidates.

Most front desk roles are just about answering phones and booking appointments.

This is not one of them.

At House of Blondes, our front desk is the heartbeat of the salon.

You are the first impression, the energy setter, and a key part of delivering a luxury experience.

We are looking for someone who:

• Naturally brings positive, calm, and elevated energy into a room
• Takes pride in creating an exceptional client experience
• Is professional, polished, and emotionally intelligent
• Thrives in a fast-paced environment without becoming overwhelmed
• Is attentive to detail with few errors
• Values being part of a team that holds a high standard

What you’ll be responsible for:

• Creating a warm, luxury-level guest experience from the moment clients walk in
• Managing bookings, schedules, and flow of the day
• Supporting stylists and keeping the salon running smoothly
• Maintaining a clean, calm, and elevated front desk environment
• Tracking independent sales goals for bonuses
• Continued Education – learning new products and services
• Attending monthly department meetings and 1on1 meetings

What we offer:

• A positive, team-driven culture
• A structured environment with clear expectations
• Opportunity to grow within a high-level salon brand

If you care about energy, professionalism, and being part of something elevated—this is for you.

Professional Experience Requirements:

(Please do not apply unless you meet all requirements; References will be verified; Willing to undergo background check)

• Minimum 2 years solid customer service and sales experience in the fields of beauty, retail, hospitality, aesthetics, or similar
• Multiple-Provider schedule management
• Proven track record of exceeding sales goals
• High volume phone experience
• Experience with Google Drive, Docs, Sheets; Social Media; Iphone, Ipad, Apps

Availability:

• Full Time hours Mon-Sat
• Must be available days, nights and Saturdays.

We offer:

• $20-28 hour (depending on experience)
• Bonuses & Promotions for meeting/exceeding sales goals
• 401k match after 1 year
• Paid vacation after 1 year
• Discounted salon services for yourself
• Gym Reimbursement Program or Zero Copay Virtual Primary Care, that includes mental health benefits
• Complimentary Chiropractic Treatments
• Access to short term disability, accident, and cancer insurance
• Fun, team-oriented salon culture

Interview process:

• The first requirement in the interview process is to complete the really Phone Screening.
• Second, if you are selected, you will be contacted to appear for an interview during a selected time period, virtually.
• Third, if you are as described above, meet all requirements and the hiring manager agrees you are the best candidate, you will meet with the Salon Owner and may be invited to shadow for a few hours

**Candidates who follow the interview process instructions in a timely manner and communicate promptly with the hiring manager will be considered.

Job Types: Full-time, Part-time

Pay: $25.00 - $28.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Application Question(s):

• How many years experience do you have with high volume scheduling and phones?
• How many years experience do you have in a leadership role?
• What is your availability to start the position?
• What days and times are you available to work Monday through Saturday?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service/Sales: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $20 - $28