Hotel Front Desk Attendant-Shifts are 7pm-1am or 1am -7am

The Historic Hotel Congress is at the creative heart and cultural hub of Tucson, a beacon of the Southwest. We strive to inspire the local community and world traveler with a unique experience, the best in entertainment, exceptional dining, and unsurpassed hospitality. Every Guest, Every Time!

We are currently seeking a Front Desk Attendant.

The Front Desk Attendant welcomes and registers hotel guests, explaining the accommodations and establishing method of payment. They also check out guests, preparing and explaining the bill. They are responsible for all guest related needs from check-in through check-out with proper technique and professionalism, following all directions and needs presented by the guest, or management. The Front Desk Attendant is the first line of service at the Hotel Congress not just for hotel guests but for all departments. The Front Desk Attendant is expected to have knowledge of all upcoming events, shows, hotel packages, merchandise and special menus.

• Experience with POS and Property Management Software required.
• Superior organization and guest service abilities required.
• Basic computer skills including word-processing and e-mail required.
• Multi-lingual is not required but preferred.
• Requires excellent communication skills and strong leadership abilities.
• Requires candidate who can multitask and be self-driven, with little oversight.
• Knowledge of descalation techniques and situational awareness.
• Available shifts are 7pm - 1am or 1am - 7am.

Compensation: $16/hour

This position is part time or may be considered for full time

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Hotel Front desk: 1 year (Required)

Work Location: In person

Salary : $16