Scheduling Coordinator

The Hope Source is seeking a talented, professional Scheduling Coordinator to join our diverse team. Since 2007, The Hope Source has provided high-quality comprehensive treatment and educational services for individuals with Autism Spectrum Disorder and their families through our unique hybrid model with Dynamic Minds Academy. Our multidisciplinary team collaborates to provide holistic, evidence-based therapies and educational services to ensure continuity of care and positive, lasting outcomes for our clients.

Primary Responsibilities

The Scheduling Coordinator will be responsible for:

• Creating, managing, and overseeing the daily schedule, making edits as needed
• Tracking daily attendance for staff and clients
• Serving as a friendly and professional point of contact for visitors and staff entering the building
• Communicating with outside vendors
• Coordinating and facilitating communication through the appropriate channels
• Serving as a direct point of contact for families
• Maintaining flexibility with hours as needed
• Completing other duties as assigned

Qualifications

• Previous experience with ABA scheduling preferred
• Prior healthcare scheduling experience required
• Intermediate computer skills, including Microsoft Excel, Office 365, and related systems
• Ability to multitask and stay highly organized
• Ability to prioritize tasks with strong attention to detail
• Knowledge of HIPAA guidelines
• Self-starter with the ability to work independently
• Strong problem-solving skills and resourceful thinking
• Professional and effective verbal and written communication skills
• Ability to adhere to company policies while maintaining professional ethics and boundaries
• High school diploma or equivalent required
• Knowledge of administrative tasks and responsibilities

Employee Benefits

• Paid orientation and training with ongoing support from an experienced training department
• Fortune 500-caliber benefits, including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and additional coverage options
• Employer sponsored life insurance
• 401(k) with company matching
• Generous PTO policy
• 2 weeks of paid family leave for maternity, paternity, or adoption
• Hope Source Café with onsite healthy snack and lunch options
• Free onsite fitness center access
• Crisis Intervention Team and onsite nurse
• Staff development opportunities, including BLS and Crisis Intervention training
• Quarterly Staff Development Days for team building and concept training
• Staff appreciation events, bonuses, and perks
• Generous referral bonus
• Tuition reimbursement

Education

• High school diploma or equivalent required

Experience

• Healthcare scheduling: 2 years preferred
• ABA scheduling experience preferred