What are the responsibilities and job description for the Bank Teller position at The Hometown Savings Bank?
Bank Tellers provide excellent customer service to The Hometown Savings Bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
Responsibilities:
- Greeting the public and providing excellent customer service.
- Process and examine checking and savings deposits, withdrawals and transfers.
- Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
- Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
- Issue cashier’s checks.
- Accept loan, county property tax, FICA payments.
- Balance and update savings passbooks, and close accounts when requested.
- Balance drawer daily, including periodic batching of cashed checks.
- Process cash advances, redeem U.S. Savings Bonds.
- Maintain appropriate currency logs.
- Open and check the night and ATM deposits.
- Process tax and safe deposit payments
- Follow all bank policies and procedures.
- Correspondence with Brinks personnel concerning ATM canisters.
- Verify money going into the vault and balancing the vault.
- Ensure of appropriate scanning into Cold Storage.
Requirements:
- High school diploma or GED required.
- Cash handling or sales experience preferred.
- Prior Customer Service experience.
- Excellent customer service skills.
- The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
- Mathematical skills
- In-depth knowledge of all bank deposit products and policies.
- Basic knowledge of bank loan, trust, and investment center products.
- Ability to work in a fast-paced environment.
- Ability to work well under pressure.
- Ability to cross sell- in store branches.
- High degree of accuracy.
- Strong communication skills.
- Organizational skills.
- Lift up to 50lbs of coin when needed.
- Occasional lifting of storage boxes may also be necessary.
The Hometown Savings Bank is an Equal Opportunity Employer
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Retirement plan
Physical Setting:
- Office
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations