What are the responsibilities and job description for the Concierge / Receptionist position at The Homestead Assisted Living Community?
The Homestead Assisted Living Community is looking for a kind, professional concierge to join our team. As the concierge, you’re primarily responsible for answering and directing incoming calls in a courteous manner and providing information and assistance to residents, staff, and guests.
Our ideal candidate would possess:
- 1-2 years in a customer-facing service role (required)
Responsibilities:
- Oversee the community entry area; extend a warm welcome to all residents, guests, and vendors.
- Contact the Sales Director or Executive Director to meet with prospective residents, families, or visitors
- Greet potential job candidates; ensure necessary information is collected to begin recruitment process
- Answer and direct all incoming calls to appropriate department employees. Ensure a complete message is taken when necessary and delivered to intended recipient
- Distribute packages and mail to residents.
- Assist guests and visitors with the completion of sign-in procedures
Salary is based on experience. The Homestead Assisted Living Community, INC does not discriminate against any person on the basis of race, color, national origin, disability, age, or sex in admission, treatment or participation in its programs services and activities or in employment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person