Warehouse Supervisor - Rockaway, NJ

Req180887

Position Purpose

The HDIS Warehouse Supervisor leads an hourly team and influences the entire HDIS warehouse team to do the fast-paced work required to run the HDIS warehouse as efficiently, safely and productively as possible. This role will handle supervisory responsibilities for the team members under his/her supervision. This role is responsible for ensuring prompt, efficient and accurate handling of merchandise as well as developing and implementing team goals. This role is responsible for participating in the hiring, evaluation, development, discipline, and termination of hourly associates in partnership with the Branch Installation Manager. This role has supervisory responsibilities for up to 10 hourly associates.

Key Responsibilities

• 15% - Business Planning - Coordinates and monitors operations with the Branch Installation Manager to ensure efficiency is consistent with business plan and pattern, reducing irregularities and damages. Monitor daily schedule to ensure adequate coverage. When coverage is not adequate, identify ways to address situation and make related recommendations. Ensure associates take their breaks at scheduled times and consistent with Home Depot policies. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
• 15% - Coaching and Developing Associate - Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, coaching and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations. Uses discretion to provide coaching and counseling to associates regarding job performance, methods of performing job tasks. Under the direction of the Branch Installation Manager and in partnership with HR, address associate relations issues that arise in assigned functional area. Under the direction of the Branch Installation Manager partner in hiring, compensation, discipline and termination decisions of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.
• 15% - Drives Results - Maintains inventory accuracy and control; reviews reports identifies area of improvement for key metrics including productivity, accuracy, quality and expenses.
• 55% - Managing Process - Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Branch Installation Manager on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Complete inventory audits, donations/salvage process and shipping/receiving is completed accurately and all associates are trained for these processes. Ensure correct levels of parts and supplies are available to the local service providers for the installation of all HDIS products and to maintain positive service provider relationships. Ensure that all HDIS warehouse associates are properly trained on all safety procedures and maintaining all necessary equipment certifications.
  
  

Direct Manager/Direct Reports

• This position reports to the Branch Install Manager
• This position has 2-5 direct reports
  
  

Travel Requirements

• Typically requires overnight travel less than 10% of the time.
  
  

Physical Requirements

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
  
  

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  
  

Minimum Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
  
  

Preferred Qualifications

• Working knowledge of Microsoft Office Suite
• Experience with Warehouse Management Systems
• 3 years supervisory experience in a related field
  
  

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  
  

Preferred Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  
  

Minimum Years Of Work Experience

• 2
  
  

Preferred Years Of Work Experience

• 3
  
  

Minimum Leadership Experience

• No previous leadership experience
  
  

Preferred Leadership Experience

• No previous leadership experience
  
  

Certifications

• HDIS Warehouse Supervisors are required to be licensed to use powered lift equipment (i.e., electric pallet jack, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas.
  
  

Competencies

• Directs Work
• Build Effective Teams
• Manages Complexity
• Optimizes Work Processes
• Drives Results
• Financial Acumen
• Manages Conflict
• People Management: Assesses skills and manages the work and productivity of others while coaching and developing talent
• Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem