Kitchen/Bath Designer

Major Tasks, Responsibilities & Key Accountabilities:
Provide fast, friendly service

• Actively seek out customers in the aisles
• Offer a friendly greeting. Smile, and make eye contact with customers
• Ask open ended questions about customer's projects in order to determine their needs and level of expertise
• Show enthusiasm with the customer
• When necessary, handle several customers at once
• Thank customers for shopping at The Home Depot
• Follow up with customers via telephone when appropriate
• Is knowledgeable about products and services offered by The Home Depot
  • Answer questions about merchandise for the customer's level of expertise
  • Describe features and benefits of merchandise
  • Explain the steps needed to complete projects and the products needed
  • Assist customers with special orders and installed sales
  • Nature and Scope:
    • Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
    • The warehouse environment can be dusty and noisy
    • Doors are frequently open, causing drafts and interior temperature changes
    • Floors around work area may become slippery during wet weather conditions
    • May have to handle merchandise and work with tools with sharp edges
    • Passing forklifts emit gas fumes
    • Tools, supplies and related merchandise may contain hazardous materials
    
    
    
    
    • Environmental Job Requirements:
      

      Environment:
      Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors

      Travel:
      Typically requires overnight travel less than 10% of the time