What are the responsibilities and job description for the Area Supervisor position at The Home Depot?
Company Description
The Home Depot is the largest home improvement specialty retailer in the world, with over 2,300 retail locations across the U.S., U.S. territories, Canada, and Mexico. Guided by a commitment to helping customers build and improve their homes, The Home Depot values knowledgeable, dedicated, and experienced professionals. Recognized as a Fortune 500 top company, The Home Depot offers employees a chance to excel in a dynamic, customer-focused environment. Join the team and contribute to a global brand that remains steadfast in its core mission.
Role Description
This is a full-time, on-site Area Supervisor role based in Locust Grove, GA. The Area Supervisor will lead daily operations, supervise staff, and ensure the efficient functioning of the assigned area. Responsibilities include monitoring team performance, maintaining safety protocols, inventory management, addressing customer inquiries, and achieving operational and sales goals. Supervisors will coordinate team schedules, train employees, and maintain consistency with company standards and procedures.
The DC Area Supervisor leads an hourly team and influences the entire distribution team to do the fast-paced work required to run the distribution center as efficiently, safely and productively as possible. This role will handle management responsibilities for the team members under his/her supervision. This role is responsible for ensuring prompt, efficient and accurate handling of merchandise as well as developing and implementing team goals. This role is responsible for hiring, evaluation, development, discipline, and termination of hourly associates. This role has management responsibilities for 20 to 30 hourly associates.
Key Responsibilities:
- 45% Managing Process: Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Operations Manager and/or Assistant General Manager on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiences.
- 25% Coaching and Developing Associates: Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, coaching and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations. Uses discretion to provide coaching and counseling to associates regarding job performance, methods of performing job tasks. Resolves associate relations issues that arise in assigned functional area. Responsible for hiring, compensation, discipline and terminations of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.
- 15% Drives Results: Maintains inventory accuracy and control; reviews reports identifies area of improvement for key metrics inclouding productivity, accuracy, quality and expenses.
- 15% Business Planning: Coordinats and monitors operations with the functional area to ensure performance production rates are consistent with business plan and pattern, reducing irregularities and damages. Reviews reports and business metrics to analyze and plan staffing needs for optimimum department operations.
- Additional Responsibilities: Other duties as assisgned by Operations Manager, Assistant General Manager or General Manager.