What are the responsibilities and job description for the Agricultural Equipment Service Technician position at The Hlavinka Equipment Company?
About Us
Founded in 1939, Hlavinka Equipment Company has built a reputation as a trusted agricultural dealership, serving Texas with quality equipment and exceptional customer service. We are seeking a skilled and reliable Service Technician to join our East Bernard team and support our customers with expert equipment maintenance and repair.
Position Summary
The Service Technician is responsible for diagnosing, repairing, and maintaining agricultural and construction equipment to ensure reliable performance for our customers. This individual will work closely with the Service Manager and other technicians to complete work orders efficiently, provide excellent customer service, and uphold safety and quality standards.
Key Responsibilities
Diagnostics & Repair
- Inspect, troubleshoot, and diagnose issues with agricultural and construction equipment.
- Perform repairs on engines, hydraulics, electrical, transmission, and other systems.
- Complete warranty work according to manufacturer and dealership guidelines.
- Conduct preventive maintenance to reduce downtime and extend equipment life.
Customer Service
- Communicate repair needs, progress, and recommendations to customers in a clear and professional manner.
- Support on-site service calls and field repairs when necessary.
- Provide equipment care and maintenance advice to customers.
Work Orders & Documentation
- Accurately record parts, labor, and service details on all work orders.
- Follow company and manufacturer processes for warranty claims and reporting.
- Maintain accountability for time and materials used.
Shop & Team Support
- Assist with equipment setup, inspections, and preparation for delivery.
- Keep the shop and work area clean, organized, and safe.
- Properly maintain and use tools, diagnostic equipment, and safety gear.
- Collaborate with other technicians and staff to meet service deadlines.
Compensation & Benefits
- Competitive hourly rate based on experience.
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Comprehensive benefits package, including:
- 401(k) with company match
- Paid time off (PTO)
- Health, dental, and vision insurance
- Opportunities for manufacturer training and professional development.
Schedule
- Monday to Friday (full-time)
- Overtime and occasional Saturdays required based on workload and customer needs.
Hlavinka Equipment Company is proud to be an Equal Opportunity Employer.
Requirements:- Mechanical knowledge and hands-on repair experience (agricultural, diesel, or heavy equipment preferred).
- Strong diagnostic and troubleshooting skills.
- Ability to read and follow technical manuals, schematics, and procedures.
- Basic computer skills for service software and work order entry.
- Good communication and teamwork abilities.
- Valid driver’s license.
Preferred:
- 2 years as a Service Technician or Mechanic.
- Technical certification in diesel technology, agricultural mechanics, or related field.
- Experience working with Case IH, AGCO, Fendt, or similar equipment.