Global Strategic Account Manager - Photonics & Lasers

Location: Must live in the Bay Area, CA (or be willing to relocate)

Work Setting: Remote

Travel: Up to 40% (domestic/international)

Compensation: (Base Bonus)

OTE: $247,769 – $346,876

Benefits: Medical, Dental, Vision, FSA, HSA, Life Insurance, Disability, EAP, 401(k) with match, ESPP, Tuition Reimbursement, Paid Holidays & PTO, Flexible Work Options

What You’ll Do

• Define and manage a comprehensive business strategy for global customer accounts, ensuring alignment between customer needs and internal product roadmaps.
• Lead pursuit of high-value design wins, new programs, and strategic bookings opportunities through collaboration with engineering, marketing, and executive stakeholders.
• Oversee bottom-up forecasting, contract negotiation, and the execution of key account plans.
• Establish and maintain executive-level relationships across all functional areas (engineering, operations, procurement, quality, etc.).
• Orchestrate global support teams including Applications Engineering and Business Development to strengthen strategic partnerships.
• Conduct regular customer reviews, manage ongoing service and quality issues, and drive the resolution of critical business challenges.
• Champion account initiatives internally while being recognized externally as the primary customer advocate.
• Lead by example, fostering a culture of collaboration, accountability, and continuous improvement across all touchpoints.

What You Bring

• Bachelor’s degree in Engineering, Business, or related field (MBA a plus)
• 12 years of enterprise-level sales or key account management experience
• Deep industry knowledge in semiconductor, photonics, laser systems, or consumer electronics
• Proven experience working with global OEMs or Tier 1 customers in high-tech manufacturing sectors
• Background in technology-based solution selling and complex deal structures
• Prior exposure to laser applications or optical systems preferred
• Ability to influence cross-functional stakeholders and executives through data-driven insights and strategic planning
• Strong communication, forecasting, and negotiation skills
• West Coast-based with flexibility to travel up to 40%

What You Get

• Highly competitive base salary with uncapped incentive structure
• Full suite of health benefits: medical, dental, vision
• Company-paid life, accident, and disability insurance
• 401(k) plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Generous paid time off, holidays, and year-end company shutdown
• Tuition reimbursement up to $5,250/year
• Healthcare and dependent care FSAs, commuter benefits
• Confidential Employee Assistance Program (EAP)
• Remote flexibility and “dress for your day” work culture
• Opportunity to manage flagship global accounts with direct visibility to executive leadership