UX Design Director

UX Design Director Wanted at Human-Centered Brand Experience Agency

Salary range: $170,000 to $190,000 per year

Are You the Missing Piece?

A highly respected brand and experience consultancy is searching for a UX Design Director. This is a senior, hands-on leadership role for someone who can bridge brand storytelling, digital ecosystems, and human-centered design.

This is not a “manage-from-above” creative role; it’s a player-coach position for someone who grew up in the craft. You should be a practicing designer or UX leader who knows how great digital experiences are built and can translate big brand ideas into meaningful customer journeys.

You’ll sit across from senior enterprise clients, advising them on complex, multi-million-dollar digital ecosystems: websites, platforms, and cross-channel experiences that must work technically, emotionally, and strategically. Internally, you’ll lead multidisciplinary teams, including UX, UI, dev, brand, and strategy, shaping the creative north star while ensuring the work actually ships with integrity.

Roughly 80–90% of the role lives in experience and journey design, not isolated screens. Think ecosystems, narrative flow, interaction tone, and how a brand behaves across moments, platforms, and channels. The environment is intentionally small, senior, and high-touch. There’s no massive pitch machine or layers of process. Senior leaders both win the work and deliver the work, collaborating closely to shape the future of the team and the discipline itself.

What's it going to take to score an interview?

• A designer at heart. You’re someone who grew up practicing UX, product, digital, or experience design before moving into leadership
• Agency pedigree where craft matters. Ideally, you’ve spent time at respected digital or brand agencies with visible progression and multi-year tenures
• Comfort leading complex digital ecosystems: multi-property websites, platforms, or integrated brand experiences
• Experience with enterprise or stakeholder-heavy environments (financial services, technology platforms, large organizations, etc.)
• Ability to bridge UX and UI thinking, structural journey logic paired with a strong eye for interface and interaction craft
• Experience leading end-to-end customer journeys, not just screens or wireframes
• Strong instincts around research, journey mapping, systems thinking, and experience architecture
• A credible presence with senior clients. You’re someone who can present ideas, shape thinking, and guide high-stakes digital investments
• Leadership ability: managing designers’ growth, directing multidisciplinary teams, and acting as creative director on major engagements
• Digital fluency: You’re comfortable reviewing Figma files, prototypes, IA, and interaction systems while collaborating closely with developers and strategists
• Hybrid workstyle: at least 2 days a week in-office in NYC is non-negotiable.

You should take this meeting because ...

This firm approaches brand and experience through a deeply humanistic lens, believing great digital work should do more than optimize interfaces or chase efficiency; it should bring the human essence of a brand to life. Their work begins with a powerful brand idea and its “human consequence” – how that story actually matters to people – and translates it into meaningful customer journeys, interactions, and digital behaviors. Because the firm is small, senior, and high-touch, this role offers a real chance at ownership: shaping the discipline, mentoring designers who want broader careers, and helping define what modern experience design looks like in a world increasingly driven by automation and AI. We can’t tell you much more because this is confidential, but if all the above got you moving and grooving, get in touch with us today!

This job and company are represented by The Hired Guns, a digital talent agency.

The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, place of origin, years on this Earth, disability, or any other status protected by applicable federal, state or local law.