What are the responsibilities and job description for the Outboard Foreman position at The Hinckley Company?
Description
The Hinckley Experience
Since 1928, Hinckley Yachts has continued to push boundaries of what’s possible on the water. Our heritage is built on bold ideas, uncompromising craftsmanship, and a relentless pursuit of excellence—principles that guide every yacht we design and every customer experience we deliver. Joining our team means stepping into an environment where precision, curiosity, and initiative are celebrated. Here, your work doesn't just support a legacy—it helps shape the future of yachting.
Job Summary
The Outboard Foreman plays a key role in the service department’s customer satisfaction. You'll oversee daily operations, lead a team of technicians, and ensure an efficient and profitable service department. The ideal candidate will have a strong background in marine engine repair, excellent organizational skills, and proven leadership ability. If you want to be part of a team that values excellence, innovation, and camaraderie, we invite you to apply.
Responsibilities
- Leadership: Guide and support technicians, ensuring work is performed with high standards. Train and mentor junior staff. Assist in any position to meet team goals. Communicate with customers regarding service needs, timelines, and estimates.
- Repairs: Maintain marine outboard and inboard motors. Troubleshoot and resolve complex issues with all equipment. Install new outboard engines with controls and accessories.
- Product Lines: Master in various outboard engines such as Mercury, Honda, Suzuki, and Yamaha. Work with mechanical systems and basic 12 and 24-volt circuits.
- Safety Compliance: Adhere to manufacturing safety standards and maintain a clean work environment.
- Other: Willing to educate themselves on OEM training/requirements. All duties as assigned.
Requirements
- Experience: Minimum five (5) years of experience in sterndrive and outboard repair, maintenance, and electrical diagnosis.
- Certifications: Must hold a valid driver's license. Engine-specific certifications highly preferred.
- Physical Requirements: Ability to lift up to 50 pounds and perform physically demanding tasks.
Qualifications
- Excellent customer service attitude and skills.
- Strong attention to detail.
- Ownership of all basic tools necessary for service work.
- Capability of sea-trialing and docking boats at the location.
- Master Certification.
- OEM outboard certification is a plus.
- Ability to manage time, budgets, and personnel effectively.
- Strong knowledge of diagnostic tools and marine engine systems.
- Boating license or experience is a plus.
What Hinckley can offer
Our culture values collaboration, continuous learning, and pride in craftsmanship. Here, your work doesn’t just make an impact; it becomes part of a tradition that defines performance and luxury.
We celebrate diversity and are committed to fostering an inclusive workplace where everyone is valued and respected. Hinckley actively promotes a culture free from discrimination, ensuring equal opportunities for all.
Hinckley offers competitive pay, health, dental, and vision coverage, a full benefits package, paid time off, and the unique benefit of working in a stunning waterfront location.
Apply today to be part of our passionate community of artisans, engineers, and professionals, dedicated to delivering excellence on the water.