Order Processing Clerk I

Job Summary

Schedule A: 6:00 AM - 4:40 PM (Friday - Monday) 

Schedule B: 6:00 AM - 4:30 PM (Saturday - Tuesday) 

The Key Cutting & Operations Associate is a hands-on, detail-oriented team member responsible for the precise duplication of residential and automotive keys, along with performing thorough quality control checks prior to shipment. This role also includes order picking, packing, and preparing shipments. The ideal candidate demonstrates reliability, accuracy, and accountability in both technical and operational tasks, with basic computer proficiency and a strong focus on quality.

Essential Job Functions *

• Accurately cut house and car keys using manual and automated machines
• Perform detailed quality control checks to ensure all keys meet functionality and accuracy standards before shipment
• Pick, pack, and prepare customer orders for shipment in accordance with established timelines
• Use basic computer systems and scanning tools and scanning tools for order processing
• Proactively identify and correct errors or discrepancies prior to shipment
• Collaborate with team members to meet daily production and shipping goals
• Maintain a clean, safe, and organized work environment

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• High School diploma or GED equivalent is required, or equivalent combination of education and experience.
• Manufacturing / distribution experience preferred but not required.

•  Must demonstrate ability to work from verbal and written instructions.
• Works effectively as a member of a team to meet production goals

Competencies – Knowledge, Skills and Abilities

• Attendance/Punctuality - Is consistently at work and on time
• Strong organization and planning skills
• Quality - Demonstrates accuracy and thoroughness; Maintains a clean and organized work environment; Work does not need to be redone and mistakes are minimal.
• Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity.
• Safety - Observes all safety procedures and policies; Reports potentially unsafe conditions to supervisor; Uses equipment and materials properly
• Strong critical thinking and communication skills
• Strong team player who supports their team and embraces ownership

Operational Equipment

• N/A

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