What are the responsibilities and job description for the Commercial Lines - Account Manager position at The Hilb Group?
Commercial Lines - Account Manager
Currently seeking a Commercial Account Manager to join our team for an exciting opportunity at Newman Crane, Orlando, FL, a part of The Hilb Group.
Position Summary:
The Commercial Lines Account Manager will support assigned producers by placing and processing new business, account development, and renewal retention.
Essential Job Functions:
· Pre-Qualify new business. Review, analyze, and submit applications following agency marketing
guidelines
· Review and order renewals according to agency procedures. Investigate company non-renewals
and coordinate with insured and Producer(s) to re-market
· Prepare proposals and applications, submit to insureds and carriers (or marketing
department);follow up to insure timely responses
· Assist clients in making appropriate coverage changes; inform and educate clients about
coverage, exclusions, exposures, and audits; document electronic file accordingly
· Provide technical support to Producer(s) to include survey policy coverage and identify cross-
selling and upgrading opportunities
· Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed
to ensure clients/prospects understanding of clients/prospects understanding of coverage
· Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards
· Assist in design of insurance plans for clients. Visit key clients in person.
· Perform other duties as assigned
Skills/Experience/Training:
Education– High School Diploma Required. Associates Degree or higher preferred
Certification–Licensed Property and Casualty Agent. Candidate holds or is working toward industry designations, CIC/CPCU/CISR preferred
Experience–Minimum of three years’ of Commercial Insurance experience.
· Complete knowledge of insurance practices and procedures of the agency and industry.
· Excellent prioritization skills, friendly, positive attitude willingness to help others; excellent verbal
and written skills; professional telephone manner; ability to establish effective relationships with all
staff and the general public; ability to work on highly detailed work under pressure and timelines
· Maintains a record of excellent client service and account management
· Experience in Microsoft Suite Products including Word, Excel and Outlook
· Displays natural ability for independent decision-making and role ownership
· Willingness to maintain continual education
Benefits offered:
Competitive benefits package including 17 vacation days, 2 discretionary days, 7 paid holidays, 401k, Medical, Dental, Vision, LTD, STD , Life Insurance available