What are the responsibilities and job description for the Lift Operator position at The Highlands at Harbor Springs?
Overview:
You will provide friendly and professional service to guests while promoting The Highlands' products, services, and overall guest experience.
As a Lift Operator at The Highlands at Harbor Springs, you will play an important role in creating a safe, welcoming, and enjoyable experience for our guests. You will be responsible for the safe and efficient operation of aerial and surface lifts, assisting guests with loading and unloading, monitoring lift equipment, and maintaining a clean and safe lift station.
You will provide friendly and professional service to guests while promoting The Highlands' products, services, and overall guest experience.
Employee Perks:
- Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.
- Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.
- Dining Discounts – Receive 25% off at Boyne restaurants.
- Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
- Free Water Park Passes – Access to Avalanche Bay Water Park.
- Lodging Discounts – Special rates for friends and family.
- Tuition Reimbursement – Support for continuing education.
- Housing Availability – First-come, first-served team member housing.
- Health Insurance – Available for Full-Time Year-Round Team Members.
- AllyHealth – Access to health services for all employees.
Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands
Our Core Values: LEADS by Serving
At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.
- Long-Term Thinking
- Excellence in Execution
- Attitude is Everything
- Develop Create People
- Serve our team members first so they can, in turn, serve our guests and community
- Greet and assist guests in lift lines and at loading and unloading areas
- Operate aerial and surface lifts safely and efficiently in accordance with established safety standards and procedures
- Safely assist guests with loading and unloading from chairlifts and surface lifts
- Monitor lift operations and promptly report equipment concerns or operational issues to the appropriate supervisor
- Assist with managing guest flow and maintaining an orderly lift line
- Maintain a safe and accessible work area by shoveling snow, clearing ramps, and keeping lift stations free of obstructions
- Maintain appropriate snow levels throughout the lift station area
- Provide clear, courteous, and friendly communication to guests and co-workers
- Assist with lift opening and closing procedures
- Set up, maintain, and remove signs, fencing, and lift-line mazes as needed
- Inspect, record, and report the condition of lift machinery and equipment as directed
- Understand and promote The Highlands' products, services, and guest offerings
- Perform other duties as assigned
- Must be at least 18 years of age
- High School Diploma or GED required
- No prior experience required; training will be provided
- Valid driver’s license required
- Ability to work outdoors for extended periods in winter weather conditions
- Ability to stand, walk, shovel snow, and perform physical work throughout the shift
- Strong commitment to safety and attention to detail
- Reliable, punctual, and able to work effectively as part of a team
- Availability to work weekends, holidays, evenings, and varied shifts