Hotels Sales Manager- York

At High Hotels, hospitality isn’t just what we do, it’s who we are.

For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey.

It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences—for employees and guests alike—aren’t just expected, they’re the standard.

Are you ready To Spread Joy Through Hospitality?

Join our team as a Full-Time Sales Manager supporting our Hampton Inn and Suites and Home2 properties in York, PA.  This is a Full-Time position is Monday-Friday from 8am-5pm. As a Sales Manager you will be responsible for executing sales strategies and proactive business development tactics that maximize hotel profitability for assigned market segments. The Sales Manager will partner with the Director of Sales and property general manager to achieve segment sales goals and contribute to top-line revenue maximization.

Areas of Responsibility for our Sales Managers Include:

• Responsible for coordination and communication of group and meeting room needs by distributing BEO and Group Resumes on a weekly basis.
• Responsible for meeting segmentation sales goals through proactive sales solicitation including personal appointments, phone and email solicitation.
• Contributing to the overall revenues of the hotel by building relationships with existing accounts/clients and securing new contracts with all repeating groups within assigned segments.
• Managing and posting on our social media accounts on a monthly basis
• Responsible for professionally managing all related segment inquiry calls and “closing” on all inquiries according to GRC parameters.
• Respond to all third-party and brand sourced leads in a timely and organized manner.
• Work with DOS and GM to cultivate new client relationships, maintain existing ones and re-establish lost ones through phone and personal contact when needed.
• Attend weekly sales and weekly revenue meetings as directed by GM and Revenue Manager.
• Strengthen community network by attending relevant community activities and networking events as assigned.
• Attend relevant tradeshows required to meet segment sales goals (e.g., wedding)
• Responsible for ensuring professional service and required administration to ensure the professional management of all group room blocks and related meeting room arrangements.
•  Accurately input all group room reservations and sales call activities in Hotel Sales Pro / Delphi.

Required Qualifications 

• A high school diploma or GED required.
• Valid Driver's License required.
• Minimum of 1-2 years' experience in sales, or customer service-related role.
• Microsoft Office Suite 
   

Preferred Qualifications

• Hilton experience preferred but not required (PEP system experience)
• Working knowledge of property management systems, revenue management systems or sales automation systems (Hotel Sales Pro or Delphi) is a plus

Competencies: 

• Demonstrated ability to understand customer requirements and translate these into sales solutions and satisfied guests.
• Ability to work in a “team” environment
• Ability to sell
• Proven record for providing outstanding customer service skills with a desire to overcome obstacles and resolve problems.
• Goal-oriented with ability to forecast and project against assigned goals
• Excellent verbal and written communication skills
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment

Working for The High Companies: 

At High Hotels co-workers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago.  High Hotels offers a comprehensive total compensation package including: 

• Excellent benefits including medical, dental and vision available for full-time coworkers.
• Access to Healthy Rewards Program
• Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
• 401(k) Retirement Plan with a company match.
• Worldwide travel discounts.
• Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.