Regional Retail Manager

Job Summary

Does hard work, kindness, and a knack for helping folks describe you? If so, you may be a great fit to become a team member at Mission Mountain Holdings. Mission Mountain Holdings is a dynamic company that prioritizes excellence in the world of business by emphasizing quality and innovativeness. We are looking to enhance our company by finding an excellent Office Administrator who has the drive and motivation to grow with our business.

Responsibilities

• Develops retail staff schedules
• Understand the dynamics of the retail sales floor and staff accordingly
• Interview, Hire and Onboard all retail sales associates in conjunction with HR and company policies
• Establish and implement authentic brand culture in the retail sales environment
• Assigns daily duties and effective opening and closing procedures
• Oversee retail staff and in-store operations
• Performs a significant role in executing objectives, strategies, and plans developed by the management team.
• Work with cross-functional team partners (Outside Sales, Manufacturing, Marketing, inventory/planning, finance, advocacy, etc.) to implement those plans in retail locations.
• Maximizes and regularly reports on retail productivity, sales and profit while ensuring that standards of service excellence are continuously met and improved upon.
• Responsible for executing strategic goals (long-term, broad) and tactical activities (short-term) for retail locations. Ensures optimum performance of the retail stores.
• Recommends and implements techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best-in-class practices.
• Identifies trends and opportunities to define changes in processes and procedures that drive operations and selling agendas.
• Proactively collects the voice of customer feedback and uses feedback to work with marketing and procurement departments to implement new product offerings.
• Ensures a world-class experience exists for our customers. Understands and remains current on market demand for product offerings and ensures retail sales teams are trained to meet customer needs.
• Works with the Branding & Marketing Department and Procurement Department to hone retail cannabis and non-cannabis product selection.
• Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and customer experience reflect the company’s vision and values.
• Interacts closely with the compliance team to ensure all retail and personnel comply with State regulations in all retail operations, processes, inventory management, and protocol.
• Develop standard operating procedures for all retail operations in conjunction with the compliance team.
• Continuously improve operational performance in the business while considering consistency in operational processes and the organization’s needs.
• Drives and influences productivity and cost-saving opportunities in all operational retail sales components.
• Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive retail sales revenue opportunities.
• Develops training and reinforce service, product, operations, and management expectations through training and development of retail store teams.
• Maintains a presence in the field to coach and support retail sales teams effectively.
• Ensures operational priorities, processes, and procedures are communicated, understood, and executed consistently across all retail locations.
• Ensures all locations comply with state regulations.
• Maintains a strong working knowledge of regulatory requirements.
• Works with Brand Development Manager for social media content and strategy.
• Develop a sales retention strategy and customer data collection process at the register.
• Other duties as assigned.

Qualifications

• Available to work 40 hours per week
• Reliable transportation
• Lift a minimum of 25 pounds

License/Certification

• Drivers License (Required)

Work Location:

• Ronan, MT

Pay: $20.00 - $22.00 per hour

Expected hours: 80.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $22