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Process Lead

The Hershey Company
Hershey, PA Full Time
POSTED ON 5/8/2026 CLOSED ON 7/7/2026

What are the responsibilities and job description for the Process Lead position at The Hershey Company?

Job Location: Hershey, PA 

 

 

 

Summary: 

 

The Process Lead will drive the Hershey Lean Daily Management systems at the Plant by driving process discipline, developing and implementing process improvements, and building operator capabilities in a TPM environment. This leader will drive process, system and operational improvements that are integral to facilitate in our vision to create a zero-loss culture. A core function of the role includes developing standards for executing tasks on the line (ex. changeovers), training operators and mechanics to execute standards properly.

 

The Process Lead will own the centerline and changeover Daily Management Systems, in addition to driving daily direction setting activities, hand-off, huddles and actions through the other Daily Management Systems. The Process Lead will own tracking and maintaining of the loss data on the line to ensure top losses are being addressed with proper actions and escalations to address losses. The process lead is responsible for advancing the zero-loss mindset though harnessing data and communicating the losses in an unbiased manner paired with a problem-solving methodology to rid the process of the loss. The Process Lead is a member of the line centric leadership team and works in tight collaboration across the Business Unit team. 

 

 

Responsibilities: 

  • Drive daily problem solving and data driven planning as the problem-solving leader for the assigned Business Unit
  • Coach operators/mechanics on executing standards
  • Develop standards for executing tasks on the line through Augmentir (AIM replacement platform)
  • Develop and manage equipment centerlines as needed
  • Driving process efficiency on multiple production lines 
  • Partner with project engineers/teams to ensure successful systems start-up during design and start-up
  • Assist in financial valuation for pipeline items, capital projects, new item costing, etc.
  • Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
  • Strong leadership skills in leading teams of people
  • Strong problem-solving skills
  • Ability to influence others in the organization when proposing change
  • Able to develop action plan based on problems identified on the floor
  • Works independently and takes ownership of driving improvements
  • Understanding of Lean Six Sigma tools
  • Demonstrated excellent communication skills
  • Experienced in data collection and analysis
  • Preferred experience with OSI PI, PowerApps, PowerBI, O365 tools, etc.

 

 

Minimum Education and Experience Requirements:  

  • Bachelor’s degree preferred
  • 1 to 3 Years’ experience in an automated manufacturing environment preferred
  • Experience with Lean Manufacturing and TPM is preferred

 

 

#LI-CE1

#LI-Onsite

 

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
 
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.  

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.  

To request an accommodation via phone, please call 1 877-804-1794 and leave a voicemail with your contact information.  You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Salary.com Estimation for Process Lead in Hershey, PA
$43,790 to $48,096
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