What are the responsibilities and job description for the Maintenance Team Lead position at The Hershey Company?
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Job Location: Hershey, PA
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
At the West Hershey Plant, the Maintenance Team Lead coordinates the daily work of skilled technical specialists who maintain, repair, calibrate, and support manufacturing equipment. This hands-on leader helps keep operations safe and reliable by aligning maintenance priorities with production needs, guiding routine troubleshooting, and communicating risks and resource needs across maintenance, operations, and engineering. n and uninterrupted workflow.
What will you do?
Experience: 3 years of relevant maintenance experience in a manufacturing environment. Experience coordinating skilled-trades work, schedules, troubleshooting, or equipment support is preferred.
Education:
High school diploma or equivalent required. Bachelor's degree in Asset Reliability, Engineering, a technology-related field, or a related discipline is strongly preferred.
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call 1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Job Location: Hershey, PA
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
At the West Hershey Plant, the Maintenance Team Lead coordinates the daily work of skilled technical specialists who maintain, repair, calibrate, and support manufacturing equipment. This hands-on leader helps keep operations safe and reliable by aligning maintenance priorities with production needs, guiding routine troubleshooting, and communicating risks and resource needs across maintenance, operations, and engineering. n and uninterrupted workflow.
What will you do?
- Assign daily work, set priorities, and ensure technicians have the tools, materials, instructions, and time needed to complete quality work safely and efficiently.
- Coordinate and participate in routine maintenance, equipment repair, checks, and calibration while reinforcing established safety, food quality, GMP, and technical procedures.
- Prepare and adjust daily schedules based on production needs, technical priorities, staffing, and changing shift conditions.
- Guide troubleshooting of routine and moderately complex equipment or process issues, use available data and known methods to recommend corrective action, and escalate broader or unresolved issues through established channels.
- Monitor work execution and CMMS information for accuracy and completeness; support preventive maintenance, equipment documentation, backlog management, and asset reliability practices.
- Provide clear updates on work completion, emerging risks, and resource needs to maintenance, operations, and engineering partners; support technician coaching and skills development.
Experience: 3 years of relevant maintenance experience in a manufacturing environment. Experience coordinating skilled-trades work, schedules, troubleshooting, or equipment support is preferred.
Education:
High school diploma or equivalent required. Bachelor's degree in Asset Reliability, Engineering, a technology-related field, or a related discipline is strongly preferred.
- Working knowledge of CMMS tools such as SAP PM, preventive maintenance practices, and equipment documentation.
- Ability to apply root cause analysis, Lean or continuous improvement methods, and sound problem-solving techniques.
- Strong communication, leadership, coaching, customer service, and cross-functional collaboration skills.
- Ability to support a 24/7 manufacturing operation, including shift and overtime coverage as business needs require.
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
- Growth & Development: Career development programs, learning opportunities, and internal mobility
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call 1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.