Ski Patroller

About The Hermitage Club

Nestled in the Green Mountains of Vermont, The Hermitage Club at Haystack Mountain is a premier private ski resort dedicated to offering safe, top-tier alpine experiences. The Ski Patrol team plays a vital role in ensuring the safety and enjoyment of our members and guests on the mountain.

Position Summary

The Ski Patroller is responsible for providing emergency medical care, ensuring on-mountain safety, and promoting guest education regarding resort policies and skiing/snowboarding best practices. This role includes daily trail checks, responding to incidents, conducting lift evacuations when needed, and supporting safe mountain operations.

Key Responsibilities

Safety & Emergency Response

• Provide first response to on-mountain injuries and administer care in accordance with Outdoor Emergency Care (OEC) protocols.
• Safely transport injured guests using toboggans and other rescue equipment.
• Participate in lift evacuation procedures and emergency drills.
• Maintain and restock emergency aid caches and first aid equipment.
  
  

Mountain Operations Support

• Perform daily trail checks, signage setup, hazard marking, and snow condition assessments.
• Report trail hazards, equipment issues, and weather-related concerns to Ski Patrol leadership and Mountain Operations.
• Assist with trail closures and enforcement of skier safety codes and resort policies.
  
  

Guest Service & Education

• Offer a friendly, helpful presence to members and guests on the mountain.
• Provide directions, answer questions, and educate the public about mountain safety, terrain closures, and proper skiing etiquette.
• Maintain professionalism in all guest interactions, especially during emergency situations.
  
  

Teamwork & Communication

• Attend daily patrol meetings and contribute to team discussions around conditions, incidents, and operational priorities.
• Coordinate with Lift Operations, Snowmaking, and Grooming to support safe terrain management.
  
  

Complete incident reports accurately and in a timely manner.

Qualifications

Required

• Minimum age of 18.
• Advanced skiing or snowboarding ability; must be comfortable navigating all types of terrain in variable weather conditions.
• Current OEC certification (or equivalent such as EMT-B); CPR/AED certification required.
• Valid driver’s license with a clean record.
• Ability to lift and transport injured guests and heavy equipment (up to 75 lbs).
• Willingness to work weekends, holidays, and in challenging winter conditions.
  
  

Preferred

• Previous experience in a ski patrol or mountain safety role.
• Familiarity with radio communications and mountain operations protocols.
• Knowledge of snow safety, avalanche awareness, and mountain rescue techniques (depending on terrain).
  
  

Physical Requirements

• Must be physically fit and able to work outdoors in extreme winter conditions for extended periods.
• Capable of carrying rescue equipment, hiking on snow, and lifting/towing injured guests.
• Must be comfortable working in a physically demanding environment and responding to emergencies in remote mountain locations.
  
  

Why Join Us?

• Team-Oriented Culture: Work with a professional, supportive ski patrol team committed to guest safety.
• Dynamic Work Environment: Be part of the mountain’s frontline emergency response in a beautiful alpine setting.
• Training Opportunities: Expand your skills in emergency care, mountain safety, and resort operations.
  
  

The Hermitage Club is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all individuals are treated with respect and provided with equal opportunities, regardless of race, color, religion, gender, or any other characteristic protected by law.