What are the responsibilities and job description for the Internet Sales Consultant / Service Conversion specialist position at The Heritage Automotive Group?
The H-Team is looking for an Internet Sales Consultant who’s ready to jump into the fast-paced world of online car shopping. In this role, you’ll be the first point of contact for our internet leads—your goal is to spark interest, build connections, and turn clicks into appointments for our sales team. If you’re tech-savvy, organized, and love keeping things moving, this could be the perfect fit.
This is a commission-based position. *
\n- Respond to all sales internet inquiries in a timely fashion; provide necessary information to potential customers (ie. inventory listings, price quotes, trade values etc.).
- Assist customers in selecting vehicles.
- Understand internet customers’ needs, encourage customers to visit the showroom for proper vehicle demonstration and to close the transaction.
- Contact and follow up with prospects currently servicing in our service department, convert them to a sales opportunity and appoint them to meet with our sales staff.
- Maintain customer database of all internet leads using DealerSocket to capture repeat business.
- Possess current knowledge of all Toyota and Ford vehicles.
- Other sales and administrative duties as assigned.
- Comprehensive benefits: Medical, dental, vision, life, and disability insurance
- Childcare reimbursement to help with family needs
- Flexible spending accounts for added convenience
- 401(k) with company match to help secure your future
- Immediate accrual of paid time off—start taking time for yourself right away
- Substantial vehicle/service discounts—save big on your ride and services
- Wellness benefits including a free gym membership to keep you in top shape
- Pet insurance for your furry friends
- Annual incentives and opportunities for career advancement—we love to promote from within!
- Company events and community engagement to help you connect and give back
- Strong computer skills; must be able to utilize our customer relations management software (DealerSocket).
- Outstanding telephone skills: the ability to converse comfortably and clearly with many different types of people, and to be courteous, efficient and assertive in dealing with customers.
- Superior follow-up skills; well organized.
- Strong skills in data entry and information retrieval from computerized information systems.
- Ability to work cooperatively with other company staff, and to deal with customers in a courteous and professional manner.
- Set personal monthly sales goals; attend regular staff meetings.