What are the responsibilities and job description for the Budtender position at The Herb Cave?
Overview
Looking for the perfect opportunity to get your foot in the cannabis industry?
Successful candidates will have a passion for helping customers better understand cannabis. Confidence, dedication and integrity are key when considering applicants. Basic cannabis product knowledge is preferred, but a willingness to learn is essential. Excellent conversational skills and previous customer service is ideal but not required.
Please submit your resume for consideration, only those selected for an interview will be contacted.
Main Duties/Responsibilities
- Maintain the organization and cleanliness of the store.
- Provide excellent customer service before, during and after the sales experience.
- Develop and maintain knowledge of all cultivars and products in store inventory.
- Attend ongoing product knowledge training sessions.
- Follow all operational rules, regulations, policies, and procedures.
- Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty.
- Educate customers and politely handle their questions, concerns, and complaints.
- Operate point of sale software to complete sales.
- Handle payments.
- Assist with opening and closing standard operating procedures (SOPs).
- Collaborate with management and other staff members to achieve sales goals and improve customer satisfaction.
- All other duties as assigned.
Requirements
- Minimum 21 years of age
- High school Diploma or GED preferred
- Legally authorized to work in New York
- Possess Valid NYS Drivers License
- Knowledgeable of cannabis basics including products, strains, and consumption methods
- 1-3 years retail sales or customer service experience, preferably in cannabis industry
- Friendly, personable, and service-oriented
- Passionate about learning and staying current on cannabis products and trends
- Want to grow and develop Sales and Customer Service skills
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18