What are the responsibilities and job description for the Server - The Henry Hotel, Dearborn, MI position at The Henry Hotel, Dearborn, MI?
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for The Henry in Dearborn, MI
The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.
Benefits of Being The Henry Ambassador:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
Hourly rate: $ 5.99
Job Purpose:
Under general supervision, provides attentive, refined, and courteous food and beverage service to guests in a hotel or corporate dining environment. Creates a welcoming atmosphere through warm, knowledgeable service that reflects the organization’s commitment to quality, comfort, and guest satisfaction.
Essential Duties and Responsibilities- Welcome every guest with genuine hospitality, professionalism, and a positive demeanor
- Take and process food and beverage orders accurately, ensuring timely and seamless service delivery
- Offer thoughtful guidance on menu selections and respond to guest questions with confidence and care
- Prepare, present, and serve food and beverages in accordance with brand standards and service guidelines
- Maintain a clean, organized, and inviting dining and service area at all times
- Set up, break down, and rearrange dining spaces as needed to accommodate business functions, meetings, or larger guest groups
- Deliver consistent, polished service and professionally resolve guest concerns to enhance satisfaction
- Uphold all health, safety, and sanitation regulations in compliance with Health Department and company requirements
- Promote a safe working environment by following established safety programs and job safety analyses
- Monitor and enforce sanitation and safety standards for all team members and authorized personnel entering food service areas
- Adhere to all company policies, procedures, and Standard Operating Procedures (SOPs)
Qualifications and Requirements:
- High School diploma /Secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- All associates must maintain a neat, clean and well-groomed appearance per Company Standards
- Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
- Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.
Salary : $6