What are the responsibilities and job description for the Shipping Clerk position at The Heico Companies, LLC?
To ensure accurate, timely, and compliant preparation, tracking, and documentation of outbound customer shipments. This role contributes to maintaining process conformity, traceability, and customer satisfaction through effective coordination with internal and external partners.
RESPONSIBILITIES:
- Prepare, verify, and organize shipping documents (Sales Work) to support error-free order fulfillment.
- Accurately print and apply labels for standard and special orders in compliance with customer and regulatory requirements.
- Monitor open work orders, identify part shortages, and request warehouse transfers when necessary.
- Maintain clear communication regarding shipping terms (FOB/MOD) and resolve discrepancies with Customer Service and Billing.
- Coordinate with the Export Documentation Provider to ensure the required paperwork is completed for international shipments.
- Ensure records of outbound shipments are accurately maintained and easily retrievable to support audits and traceability requirements.
- Crosstrain and assist in physical shipping duties including picking, packing, and preparing materials when needed.
- Support internal continuous improvement activities by identifying inefficiencies or potential quality issues.
- Process all completed work through the billing process
- Route product for pick-up utilizing Kinedyne’s TMS or customer based TMS
- Coordinate with C/S on Export orders to ensure all documentation is correct and complete
- Identify and request part transfers between warehouses
- Print labels per customer requirements
- Maintain status of all open work, provide EOS report of upcoming work to be completed.
- Perform any additional duties as defined by the Warehouse Supervisor
- Comply with safety, environmental, and quality system procedures.
- Coordinate directly with cross-functional teams (e.g., Customer Service, Billing, Inventory Control).
- Escalate order discrepancies, part shortages, or documentation issues to management.
- Authority to generate and validate internal shipping documentation and part transfer requests.
- Authority to release documentation for shipment after proper review and accuracy checks.
SKILLS AND EXPERIENCE REQUIREMENTS:
- Functional literacy in English (reading, writing, speaking).
- Basic math proficiency including counting, addition, subtraction, and measuring.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (particularly Excel and Word).
- Intermediate-level data entry and document processing skills in Microsoft D365 or similar ERP systems.
- Ability to work independently and in a team, adapt to changing priorities, and multitask effectively.
- Minimum of 1 year of experience in a shipping, logistics or documentation-focused role within a warehouse, manufacturing or distribution environment.