Banquet Server - The Heathman Lodge

The Heathman Lodge has an outstanding reputation and is committed to excellence in the quality of services and experiences we offer. We believe each employee contributes to our growth and success, and we hope you will take pride in joining our team.

We are currently seeking Banquet Servers to join our dynamic team.

Why work for us?

- We offer EAP Benefits, day one. As a member of our team you will have access to an array of benefits and resources starting on your first day, including;

o 3 Free Counseling Sessions

o Gym Membership & On Demand Fitness Class Discounts

- Local Discounts at our other properties. We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts at some of our properties, including:

o Restaurant Discounts.

o Friends & Family rate at participating hotels.

o Tennis & Fitness initiation fee discounts.

- Additional Benefits available

o Discounted monthly bus passes for all employees

Summary

Responsible for ensuring guest satisfaction by providing exceptional customer service and meeting all quality standards.

Essential Duties and Responsibilities

• Review Banquet Event Order for schedule of daily functions.
• Prepare banquet rooms for assigned functions.
• Consistently offer professional, engaging, and welcoming service during all aspects of event.
• Prepare, deliver, and maintain refreshment stations.
• Maintain appropriate levels of food and beverage items.
• Perform all opening and closing procedures such as side work and cleaning duties.
• Set-up/break-down buffet or other special food service tables and equipment.
• At the end of an event, ensure that all doors and equipment are locked securely, everything is turned off and properly stowed, and keys are returned.
• Able to successful display knowledge of basic bar terminology and wine service.
• Ensure all equipment is in proper working order. Report items in need of repair or unsafe conditions to appropriate personnel.

Additional Responsibilities

• Keep work area neat and organized.
• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the Employee Handbook.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience – High school diploma or general education degree (GED); six months to one year related experience and/or training; or equivalent combination of education and experience.
• Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills – Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Certificates, Licenses, Registrations – Current food handler card and liquor service permit.

Physical Demands

Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pay: From $17.13 per hour

Benefits:

• Employee discount

Experience:

• Banquet: 1 year (Required)

License/Certification:

• Food Handler Certification (Preferred)
• OLCC Service Permit (Preferred)

Work Location: In person

Salary : $17