HIV Outreach & Navigation Specialist

Career Opportunity: HIV Outreach & Navigation Specialist

Organization: The HealthCare Connection (THCC)

Location: 1401 Steffen Ave Cincinnati, OH

About The HealthCare Connection

Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.

We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.

Benefits

• Health Insurance and Rewards Program
• Dental, and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• Comprehensive Paid Time Off (PTO)
• 10 Paid Holidays
  
  

Position Summary

The EHE Outreach Specialist plays a vital role in supporting The HealthCare Connection’s (THCC) HIV Programs by identifying, engaging, and linking individuals living with HIV to a comprehensive network of care and support services. These services include Infectious Disease, Dental, Vision, Substance Use Disorder (SUD) treatment, Behavioral Health, Primary Care, and more.

This position is responsible for conducting Ohio Department of Health CTR HIV testing, providing capacity-building education and support to individuals and groups, leading and participating in community outreach and engagement initiatives. The HIV Outreach & Navigation Specialist works to strengthen connections to care, reduce barriers to treatment, and improve access to essential medical and social services, ultimately helping to achieve better health outcomes for patients and the community.

Key Responsibilities

• Conduct outreach and education on HIV prevention, treatment, PrEP, and PEP for diverse and underserved populations.
• Complete screenings, biopsychosocial assessments, and intake to connect patients to THCC’s continuum of services.
• Provide Ohio Department of Health Counseling, Testing, and Referral (CTR) services in clinic and community settings (must have CTR license or be willing to obtain within six months of hire)
• Collect and enter required program data into designated databases and electronic health record systems.
• Link newly diagnosed individuals and persons out of care to HIV medical care, Ryan White services, and other supportive services within established program timeframes.
• Conduct follow-up activities to support retention in care and re-engagement of individuals who have fallen out of HIV care.
• Identify and reduce barriers to care, including financial, transportation, housing, language, and cultural challenges, by linking patients to appropriate resources.
• Engage populations experiencing significant health disparities, including refugees, sex workers, people who use injection drugs, LGBTQIA individuals, and other vulnerable communities.
• Educate patients and families on health promotion, disease prevention, chronic disease self-management, HIV care, PrEP adherence, and substance use recovery strategies.
• Monitor patient progress, provide follow-up, and advocate for timely, appropriate, and patient-centered care.
• Conduct follow-up activities to support retention in care and re-engagement of individuals who have fallen out of HIV care.
• Build and maintain collaborative partnerships through cross-agency activities, community outreach, and participation in Ryan White workgroups.
• Maintain accurate, timely documentation of patient interactions, services provided, and support activities.
• Assist with grant reporting requirements by ensuring timely and accurate documentation of outreach, testing, linkage, and engagement activities.
• Perform other duties as assigned.
  
  

Qualifications

Education

• High school diploma or equivalent required.
  
  

Experience

• Proficiency in Microsoft Office applications.
• Knowledge of community resources and service systems.
• Experience working with diverse patient populations.
• Experience working with marginalized populations, including LGBTQIA individuals and/or individuals receiving behavioral health services.
• Lived experience with HIV preferred.
  
  

Preferred Qualifications

• Knowledge of Ryan White HIV/AIDS Program, and HIV prevention services, including PrEP and PEP services
• Experience with trauma-informed care and harm reduction principles.
• Familiarity with cultural competency practices and frameworks.
• Bilingual skills (Spanish) preferred, but not required.
• Familiarity with electronic health records (EHR) systems
  
  

Equal Employment Opportunity/Drug-Free Workplace

The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.

THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.