Admissions Liaiason

Job Summary

As an Admissions Liaison, you’ll guide patients through the admissions process and help connect them with the care and services they need. You’ll coordinate with patients, families, and healthcare teams, manage accurate records, and communicate next steps with clarity and care. Your impact: By keeping admissions organized and information accurate, you help patients and care teams move through the intake process with confidence.

Duties

• Coordinate admissions, collect and verify patient information, and explain intake steps.
• Communicate with patients, families, and care teams by phone and other channels; respond to questions with professionalism.
• Enter and update records in electronic medical records (EMR) and electronic health records (EHR) systems or other patient management software.
• Support medical administrative tasks, including document handling, scheduling, and coordination of health insurance information.
• Protect patient confidentiality and follow applicable health regulations and office policies.

Requirements

• Strong customer service, phone communication, and client communication skills.
• Medical office or other office experience; medical administrative support experience is helpful.
• Familiarity with Microsoft Office, typing, medical terminology, and electronic health records management.
• Knowledge of health insurance and health regulation policies is preferred.
• Ability to handle sensitive information carefully and maintain accurate, organized records.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person