What are the responsibilities and job description for the Accounting Clerk - Funds Recovery position at The Health Plan (THP)?
The Funds Recovery Representative is responsible for handling all subrogation recoveries, Claims Audit Recoveries, Amounts paid for Retro-Termed Members and return payments. Also, when needed, will request refunds for claims payment corrections
Required
8:00am - 5:00pm
40 hours
Required
- Familiarity with medical terminology and medical claims, effective computer, analytical, organizational and customer skills; experience with computer spreadsheets and word processing
- Excellent telephone skills
- Experience in account receivable collections preferred.
- Identify Eligibility of HP members;
- Log all calls on a Service Form in CSR Encounter Form;
- Review and process various Reports (e.g. Retro-Termed Members, etc.)
- Generate Letters to Members (mainly for Retro-Termed Members);
- Send Refund Request Letters to Providers [e.g. Credit Balances Report, Dupe Reports];
- Process Collection Notices toProviders;
- Process and Submit Accident Reports to Subrogation Vendors
- Process and Post Recoveries (Cash, Voids, Subrogation & Reinsurance);
- Perform claim adjustments of Prior Payments
- Balance Recoveries at the End of Each Month
- Manage Calls from Members, Providers and Attorneys regarding Funds Recovery Issues
- Run Required Reports
- Post recoveries from Hospital & Facility Audits
- Manage Hanging Credits and Associated Reports
- Submit Monthly Totals and Reporting to Administration
- Troubleshoot Issues with Vendors or Internal Processes
8:00am - 5:00pm
40 hours