What are the responsibilities and job description for the Scheduling Coordinator position at The HCS Group?
Join The HCS Group! We’re Growing!
The HCS Group is a leading provider of mobile radiology services, and we’re expanding our team! We are seeking a dependable and personable full-time Radiology Scheduling Coordinator to join our Plymouth, MI headquarters.
This role begins with on-site training for a minimum of 90 days. Based on demonstrated performance, reliability, and business needs, there is an opportunity to transition to a fully remote position.
Schedule: Monday through Friday, between 8:00 AM and 5:00 PM
Position Overview
As a Radiology Scheduling Coordinator, you will play a critical role in delivering exceptional service to patients, healthcare providers, and internal teams. This is a fast-paced, phone-intensive role requiring strong communication skills, attention to detail, and the ability to manage multiple priorities independently.
Key Responsibilities
- Answer and manage high-volume, multi-line phone systems
- Collect, verify, and enter patient information accurately across multiple systems
- Schedule appointments and coordinate with patients, hospitals, and insurance providers
- Obtain prior authorizations for medical procedures
- Maintain strict patient confidentiality and comply with HIPAA regulations
- Support team members and collaborate with colleagues as needed
- Perform additional administrative duties as assigned
Required Qualifications
- Experience with EPIC (EMR system)
- Minimum 6 months of medical office experience
- Strong verbal and written communication skills
- Working knowledge of medical terminology
- Experience with prior authorizations
- High attention to detail and accuracy in data entry
- Ability to multitask and prioritize with minimal supervision
- Professional demeanor and strong interpersonal skills
- Basic computer and math skills
Preferred Qualifications
- Radiology or diagnostic imaging experience
- Familiarity with ICD-10 and CPT coding
- Experience with electronic medical records (EMR) systems
- Strong organizational and data entry skills
The HCS Group is a drug-free workplace. The company also conducts pre-employment verifications, drug testing, TB testing and criminal background checks after an offer of employment has been accepted. All offers of employment are subject to satisfactorily completing the checks outlined above. The HCS Group is an equal opportunity employer committed to hiring a diverse workforce.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Epic: 1 year (Required)
Ability to Commute:
- Plymouth, MI 48170 (Required)
Work Location: In person