What are the responsibilities and job description for the Server position at The Haven & The Laurels in Stone Oak?
**Job Title: Server**
**Job Summary:**
We are seeking an enthusiastic and detail-oriented Server to join our dynamic team. The ideal candidate will provide exceptional food and beverage service to our guests, ensuring their dining experience is nothing short of outstanding. As a Server, you will be responsible for taking orders, delivering food and beverages, and accommodating guests' special requests with efficiency and grace.
**Key Responsibilities:**
- Provide friendly, timely, and professional service to guests.
- Take accurate food and drink orders, using a point-of-sale (POS) system or pad.
- Serve food and beverages to guests in a manner that aligns with the restaurant's standards.
- Address guest queries and complaints with a positive attitude, ensuring customer satisfaction.
- Prepare tables by setting linens, silverware, and glassware.
- Maintain table settings by removing finished courses and replenishing utensils as necessary.
- Collaborate with the kitchen staff to ensure that orders are delivered promptly.
- Uphold cleanliness and organization in the dining area.
- Assist with preparing beverages and garnishes for customers, as needed.
- Follow all health and safety guidelines to maintain a safe and pleasant dining environment for guests and staff.
**Qualifications:**
- Previous experience as a server or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail with a focus on accuracy.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Basic math skills for payment processing.
- Must be able to stand or walk for long periods and lift trays of food or drinks.
- Flexibility to work in shifts, including weekends, evenings, and holidays.
- Knowledge of health and safety regulations in the hospitality industry.
**Benefits:**
- Competitive hourly wage plus tips.
- Meal discounts during working hours.
- Opportunities for growth and advancement within the company.
- A supportive and friendly work environment.
If you are passionate about providing excellent customer service and thrive in a team-oriented setting, we'd love to meet you. Apply today to become a valued member of our hospitality team!