What are the responsibilities and job description for the Host and wait staff position at The Harvest Restaurant?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in providing outstanding guest services, ensuring that each patron feels welcomed and valued. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and organized dining area. Your ability to communicate effectively and build rapport with guests will contribute significantly to their overall satisfaction.
Responsibilities
- Greet and seat guests promptly with a friendly demeanor.
- Take accurate food and drink orders using the POS system.
- Provide detailed menu information and make recommendations based on guest preferences.
- Serve food and beverages efficiently while ensuring presentation meets restaurant standards.
- Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Handle guest inquiries and complaints with professionalism and courtesy.
- Assist in training new staff on restaurant procedures and guest service standards.
Experience
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong customer service skills with a focus on guest relations.
- Familiarity with POS systems is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A background in hospitality or hotel services is advantageous.
- Demonstrated ability to manage multiple tasks efficiently while providing exceptional guest services.
Join our team today and become an integral part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.35 - $17.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Queensbury, NY 12804 (Required)
Ability to Relocate:
- Queensbury, NY 12804: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $17