Program Manager I (Mental Health)

Brief Description

Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a Program Manager I (Mental Health). The Program Manager I (Mental Health) performs administrative duties involving day-to-day operations of the unit, training, supervision of the work performance of designated clinical staff. Responsible for planning, organizing and conducting multidisciplinary team meetings in collaboration with the team. May provide clinical services to consumers at assigned work site. Is responsible for carrying out program/unit goals and objectives. Responsible for program planning and development inclusive of Utilization Management oversight. This position is responsible for ensuring staff coverage at outreach and clinic events. This position requires travel, flexible hours, and provides coverage in the absence of the Program Director.

Your Role In Action

• Provides supervision to designated unit staff to facilitate optimal supervision in the performance of job duties/activities (includes individual, chart reviews, coaching, etc.)
• Works collaboratively with treatment team in providing consultation to clinical staff to facilitate continuity and effective clinical care delivery.
• Plans and conducts treatment team meetings in consultation with the treatment team and appropriate team members as needed.
• Provides ongoing consultation for staff in the clinic regarding procedures, resources, clinical and personnel issues.
• Participates in patient care monitoring to review the quality of clinical care; may be responsible for unit audits and completing plans of improvement.
• Provides clinical coverage as needed for supervised staff and arranges for coverage to ensure continuity of services.
• Responsible for compliance with contract and agency mandatory training requirements and works collaboratively with the clinical trainer to identify and ensure job-related training needs are met.
• Participates in the hiring and termination process of supervised staff as assigned by the Program Director.
• Performs administrative duties as assigned by Program Director in the absence of the supervisor.
• Oversees maintenance of a mobile wellness clinic.
• Institutes procedures/actions to follow-up on incidents/safety issues that pose a liability risk for the agency and/or have a significant impact on the quality of consumer care
• Lead for community events involving Integrated Care and Mobile Wellness clinic participation.
• Complies with agency policies and procedures, accrediting/regulatory bodies and performance contract documentation requirements.
• Submits reports for grants and projects assigned within specified deadlines.
• Liaison for food bank events at the outpatient mental health units.
• Coordinates special projects for programs
• Performs other related duties as assigned. Adapts to changing work requirements.
  
  

Education

What qualifications will you need:

• Bachelor’s degree (B.A.) or equivalent
  
  

Experience

• 3 years of related experience
  
  

Must have 12-months experience working in a mental health setting

Required Knowledge, Skills & Abilities

• Ability to effectively lead others.
• Proficiency in Microsoft Office
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
• Effective time management and organizational skills.
• Able to work collaboratively with others in a teamwork environment.
• Must possess valid driver’s license and be insurable under Agency policy.
• Must have the capacity to drive company vehicle for activities.
  
  

What We Have To Offer

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What Else You Should Know

• This posting is associated with position #2832-26801.
  
  

About Us

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.