What are the responsibilities and job description for the Technical Expert position at The Halal Approval Global?
Company Description
The Halal Approval Global (THAG) is a leading international certification body dedicated to promoting Halal-friendly environments in global markets. With extensive experience and a team of qualified professionals, THAG provides businesses with recognized Halal certification through thorough audits and adherence to global Halal requirements. The organization is committed to ensuring Halal integrity, improving hygiene and quality standards, and helping businesses build trust with consumers. By offering accredited certification services, THAG opens doors for businesses to expand into new markets and achieve growth and success.
Role Description
This is a full-time on-site role for a Technical Expert, located in Kenya-Nairobi. The Technical Expert will be responsible for conducting and documenting technical audits, supporting research and development (R&D) initiatives, providing technical support, and ensuring adherence to Halal certification standards. The role also involves engaging with clients, addressing inquiries, and delivering exceptional customer service to promote seamless certification processes.
Qualifications
- Strong Analytical Skills to assess processes and ensure compliance with Halal standards
- Effective Communication skills to liaise with clients, team members, and stakeholders
- Technical Support expertise to resolve issues and enhance certification processes
- Experience in Research and Development (R&D) to improve methodologies and adapt to evolving standards
- Customer Service skills to address client needs and provide guidance throughout the certification process
- Proficiency in regulatory compliance and certification protocols
- Bachelor’s degree in a relevant field such as Food Science, Engineering, or a related discipline
- Experience in Halal certification or related industries is preferred