Store Manager- Chevy Chase

POSITION: Store Manager

DEPARTMENT: Retail Operations

LOCATION: Kneads Bakeshop

Salary: $70k-75k

Kneads Bakeshop

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&S’s history with the new age of artisan craft, creating a one-of-a-kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, we’re dedicated to you and your “Kneads,” whether that’s a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

Job Summary:

Our restaurant/bakery is seeking an experienced Store Manager with strong leadership skills and a background in both Front of House (FOH) and Back of House (BOH) operations. The Store Manager is responsible for overseeing daily operations, ensuring excellent guest experience, and maintaining profitability through effective management of labor, food costs, and P&L reporting. This individual will be highly present on the floor, engaging with guests and the community, while working closely with executive leadership to uphold company standards and compliance with all state and city regulations.

Role & Responsibilities

• Lead daily FOH and BOH operations to ensure efficiency and outstanding guest service.
• Be a visible leader on the floor, engaging directly with guests and the community.
• Train, coach, and develop staff to build strong, motivated teams.
• Manage purchase orders, vendor relationships, and third-party delivery systems.
• Ensure compliance with all state and city health, safety, and labor regulations.
• Monitor and control labor and food cost budgets.
• Perform and analyze P&L reporting to support business decisions.
• Utilize the Toast POS system for reporting, tracking, and operational management.
• Uphold company policies, standards, and values to create a positive workplace culture.
• Problem-solve operational issues promptly to ensure smooth operations.

Qualifications

• Minimum 3 years of managerial experience in the restaurant industry, with both FOH and BOH knowledge.
• Proven leadership skills with the ability to inspire and hold teams accountable.
• Proficiency in Toast POS, Microsoft Excel, Word, Adobe, and other software tools.
• Experience in P&L reporting and managing budgets for labor and food costs.
• Strong organizational and time management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Knowledge of third-party delivery systems and vendor management.
• Ability to work collaboratively with executive leadership.
• Commitment to providing excellent guest service and maintaining compliance with regulations.

Physical Demands

• Ability to stand, walk, and move for extended periods (8–10 hours).
• Regularly required to bend, reach, squat, and lift up to 40 lbs.
• Work in a fast-paced environment with exposure to heat, cold, and kitchen equipment.
• Must be able to safely navigate both FOH and BOH areas.
• Flexibility to work nights, weekends, and holidays as needed.

What’s in it for you?

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable bene?ts packages, including medical/dental/vision, short term disability, retirement savings, paid time off, ?exible spending accounts, employee assistance program and of course - cool company swag.

Equal Opportunity Employer

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political af?liation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classi?cation. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classi?ed. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Salary : $70,000 - $75,000