What are the responsibilities and job description for the Travel Consultant Des Moine position at The Gypsy Travel?
The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. With a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. Known for its reliability and commitment to customer satisfaction, The Gypsy Travel & Cruise serves as a trusted partner for those seeking memorable journeys. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is both enjoyable and stress-free.
Role Description:
- Respond to customer inquiries via phone, email, and social media in a timely and professional manner
- Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
- Resolve customer issues and provide solutions with a positive attitude
- Maintain accurate client records and booking details
- Provide recommendations and travel advice tailored to client needs
- Follow up with clients before and after trips to ensure satisfaction
- Collaborate with team members to deliver excellent service
Qualifications:
- Ability to be trainable
- Strong Customer Service and Client Relationship Management skills
- Sales skills with an ability to identify and meet clients' travel requirements
- Excellent communication and organizational skills
- Previous customer service experience (travel industry experience is a plus)
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Organized and detail-oriented
- Comfortable using computers, booking systems, and social media platforms
- Passion for travel and helping others
Preferred Skills:
- Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)
- Sales or upselling experience
- Ability to multitask in a fast-paced environment
What we offer:
- Flexible work environment
- Opportunity to grow within the company
- Travel perks and industry discounts (if applicable)
- Supportive and positive team culture
How To Apply:
Send your resume and a short introduction about why you would be a good fit for us.
Salary : $35,000 - $80,000