What are the responsibilities and job description for the Peer Support Specialist position at The Guidance Center, Inc.?
POSITION SUMMARY
Assist adults with a mental illness and/or with a substance use condition to access needed treatment and services. Incorporate lived experience, knowledge of recovery principles and a trauma-informed, member-centered approach.
POSITION DUTIES
- Plan, conduct, and facilitate support groups, within program guidelines using established curricula and educational materials.
- Provide or assist in accessing services specified in the member service plans.
- Work individually with members and assist them in achieving the goals established in their Service Plans.
- Complete concurrent/collaborative documentation, including progress notes, screening notes, staffing notes and group notes.
- Participate in Adult Recovery Team Meetings and other clinical staffing in order to coordinate care with care managers and other clinical staff.
- Accompany clinical staff on home or community visits to members to provide outreach and/or wellness checks.
- Assist with coordinating care between clinical departments.
- Conduct member drug and/or alcohol screenings.
- Transport members to various activities, meetings or programs in support of treatment plan goals.
- Participate in agency job interviews for open positions.
- Performs other duties as assigned.
GENERAL EXPECTATIONS
- Provide high quality customer service to internal and external customers.
- Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
- Demonstrate cooperative behavior with colleagues and supervisors.
- Participate in Quality Improvement and Performance Improvement Processes of the agency.
- Complete all TGC required trainings on time.
- Maintains a high level of professionalism while performing job functions.
- Demonstrate flexibility and a willingness to learn.
- This position is 100% onsite/TGC campus, in the state of Arizona.
EDUCATION/EXPERIENCE
Required:
- High school diploma or high school equivalency diploma.
- Previous or current involvement in behavioral health as a recipient of services.
- Minimum one year in recovery.
- Ability to complete Peer Support Certification within 180 days of hire (if not already certified).
- Current driver's license and able to pass MVR screening.
- Possess skills in computer usage, active listening, reading comprehension, time management, customer service, speaking, monitoring, writing and learning strategies.
- Knowledge of community resources.
- Ability to cope with emotional demands as they arise and be able to secure appropriate support and help.
- Ability to remain calm when required to do several jobs at one time.
- Must be able to obtain and maintain an Arizona Level One Fingerprint Clearance Card.
- Must be at least 21 years of age.
ACCOMMODATIONS
TGC will provide reasonable accommodations for individuals with disabilities unless it would cause undue hardship. We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities. We will make a good-faith effort to list any special requirements in our job descriptions.
The physical demands of this position warrant:
- Sedentary Work: Occasionally lifting 10 pounds or less, sitting most of the time and may involve walking or standing for brief periods of time.
CONFIDENTIALITY
Under Federal confidentiality laws, personnel of the Clinic may not disclose information about clients or personnel to anyone outside the Clinic without the person's prior written consent and may not disclose this information to others within the Clinic except on a "need to know basis". This includes any identifying information concerning current, past or prospective clients or personnel.