What are the responsibilities and job description for the General Manager position at The Group Hospitality?
General Manager — New Restaurant Opening
The Group is an acclaimed, multi-concept hospitality company known for elevated dining experiences across New York, Washington DC, and Chicago. As we prepare to open the doors to a brand-new restaurant, we are seeking an exceptional General Manager to lead the launch and build a team defined by genuine warmth, precision, and an uncompromising commitment to service.
This is a rare opportunity to shape a restaurant from the ground up to set the tone, establish the standards, and create a place where guests feel cared for from the moment they arrive. If you lead with hospitality in everything you do and take pride in building something excellent, we'd love to meet you.
Why This Role
- Open and lead a flagship-caliber restaurant from pre-opening through a successful launch and beyond
- Hire, develop, and inspire a team that reflects our standard of warm, polished, guest-first hospitality
- Own the guest experience and set the service culture for a new concept in one of the most competitive dining markets in the country
What You'll Do
- Lead all aspects of the opening, partnering with leadership on staffing, training, and operational readiness
- Recruit, train, coach, and retain a high-performing front- and back-of-house team
- Establish and uphold exceptional service standards, personally modeling hospitality in every guest interaction
- Drive sales and profitability by managing budgets, labor, cost of goods, and day-to-day financial performance
- Oversee scheduling, payroll review, cash handling, and loss-prevention procedures
- Ensure full compliance with health, safety, and DOH standards at all times
- Maintain outstanding ratings and guest sentiment across all review and reservation platforms
- Build morale and a positive, collaborative environment where the team is motivated to exceed expectations
What We're Looking For
- A hospitality leader with genuinely high service standards and a guest-first mindset
- 2 years of management experience at a similar-caliber concept; 5 years in restaurants or hospitality
- Proven success leading teams, ideally including a restaurant opening or major operational launch
- Strong command of restaurant financials: budgets, labor, COGS, and reporting
- Polished personal presentation and excellent written and verbal communication
- Comfortable with POS systems and standard business software
- Availability to work nights, weekends, and holidays per the needs of the business
- Ability to stand, walk, and lift 30 pounds for extended periods
Preferred Qualifications
- NYC Department of Health Food Protection Certificate
- TIPS Certification
What We Offer
$100k - $110k bonus benefits
The Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Salary : $100,000 - $110,000