What are the responsibilities and job description for the Team Member Maintenance position at The Grounds Guys?
About Us
We are a dedicated team of lawn care and landscaping experts at The Grounds Guys.
We provide exceptional residential and commercial lawn care and landscaping services, and we're always looking for talented individuals to join our team.
Mission
At The Grounds Guys, we stand by our Neighborly Done Right Promise every time. We're committed to delivering top-notch service and making a great first impression with our professional appearance and attention to detail.
Our Team
We're a close-knit team that's passionate about serving others, including our crew, customers, and the community. If you share our values and are eager to take your career to the next level, we'd love to hear from you!
Responsibilities
- Front-Line Employee: You'll be the face of our company, providing exceptional care and performing basic tasks related to landscape maintenance with high levels of quality and service delivery.
- Lawn Care Specialist: You'll work outdoors in all weather conditions, doing very physical work, able to lift/carry 35-80 pounds often.
- Customer Service Representative: You'll ensure everything is wrapped up and set to go for the next day, and provide exceptional customer service to build strong relationships with each customer.
How We Measure Success
- Attendance: Meeting our Customer Service goals requires being present as required by your supervisory team.
- Budget vs Actual Hours: Managing time planned and spent at each job helps keep jobs profitable.
- Return Rates: Ensuring quality control reduces the need for repeat visits.
- Customer Retention: Building great relationships with each customer keeps them coming back.
- Full Utilization of Software & Processes: This enables us to deliver exceptional service and make it possible to achieve our goals.
Requirements
- Bilingual & Valid Drivers License
- Prior experience in landscaping, lawn service, or similar service industries (or willingness to complete training within 6 months)
Benefits & Pay
The pay range for this position is $17.00 to $20.00 and is dependent on your experience as a lawncare or landscaping professional.
Salary : $17 - $20
