What are the responsibilities and job description for the Landscaping Team Lead Role position at The Grounds Guys?
Job Overview
The Grounds Guys is a dedicated team of lawn care and landscaping experts looking for a highly motivated individual to take on the role of Landscaping Team Lead. As part of our team, you will be responsible for managing field operations, ensuring quality control, and providing exceptional customer service. This is an excellent opportunity for someone looking to advance their career in the landscaping industry.
Responsibilities:
• Manage the field operations, including checking job sites for quality control and ensuring equipment is well-maintained.
• Structure routes, manage employee schedules, and keep crew members organized and on task.
• Provide support to staff, finding solutions to issues that arise and ensuring they have the necessary training.
• Ensure all tasks are completed and set up for the next day.
Key Performance Indicators (KPIs):
• Attendance: Set the example by demonstrating strong attendance habits and encouraging the rest of the team to do the same.
• Budget vs Actual Hours: Effectively manage time planned and spent at each job to ensure profitability.
• Return Rates: Implement quality control measures to minimize the need for revisiting jobs.
• Crew Retention: Foster a healthy team environment and hold team members accountable to reduce turnover.
• Customer Retention: Build strong relationships with customers and provide exceptional service to retain their business.
Requirements:
• Prior experience in landscaping, lawn service, or a similar industry is essential for this role.
• Willingness to complete training and obtain required certifications and licenses within 6 months if necessary.
The Grounds Guys is a dedicated team of lawn care and landscaping experts looking for a highly motivated individual to take on the role of Landscaping Team Lead. As part of our team, you will be responsible for managing field operations, ensuring quality control, and providing exceptional customer service. This is an excellent opportunity for someone looking to advance their career in the landscaping industry.
Responsibilities:
• Manage the field operations, including checking job sites for quality control and ensuring equipment is well-maintained.
• Structure routes, manage employee schedules, and keep crew members organized and on task.
• Provide support to staff, finding solutions to issues that arise and ensuring they have the necessary training.
• Ensure all tasks are completed and set up for the next day.
Key Performance Indicators (KPIs):
• Attendance: Set the example by demonstrating strong attendance habits and encouraging the rest of the team to do the same.
• Budget vs Actual Hours: Effectively manage time planned and spent at each job to ensure profitability.
• Return Rates: Implement quality control measures to minimize the need for revisiting jobs.
• Crew Retention: Foster a healthy team environment and hold team members accountable to reduce turnover.
• Customer Retention: Build strong relationships with customers and provide exceptional service to retain their business.
Requirements:
• Prior experience in landscaping, lawn service, or a similar industry is essential for this role.
• Willingness to complete training and obtain required certifications and licenses within 6 months if necessary.
