What are the responsibilities and job description for the Front Desk Associate position at The Grind Academy?
Overview
As a Front Desk Associate, you’ll create a welcoming first impression while keeping daily front desk operations organized and moving. You’ll greet clients, manage calls and appointments, and support administrative tasks with care and accuracy. Your impact: Clear communication and dependable front-desk support help clients get timely assistance and help other staff stay focused on their work.
Duties
- Welcome visitors, answer questions, and provide responsive customer service and customer support.
- Answer and route calls; apply professional phone communication and phone etiquette.
- Coordinate calendar management, and appointments.
- Complete data entry and other clerical work.
- Re-stock inventory as needed.
- Follow food safety protocols and make smoothies in an efficient manner.
- Assist in cleaning duties around facility as needed.
Qualifications
- Required: Strong customer service, client communication, organizational skills, and time management.
- Required: Computer skills and computer literacy, including Microsoft Office, Google Workspace, productivity software, and spreadsheets.
- Preferred: Office experience, clerical experience, administrative experience, or front desk experience.
Pay: $15.00 per hour
Expected hours: 10.0 – 20.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person