What are the responsibilities and job description for the Director of Catering and Sales position at The Greystone Inn?
Resting on the shores of Lake Toxaway, nestled in the lush embrace of the North Carolina mountains, you’ll find The Greystone. We are a personal hotel where our guests enjoy nostalgic pleasures, gracious hospitality and quiet beauty. Our point of difference is our ability to personalize a guest’s experience and we recognize that our team is our most valuable resource to accomplish this.
Our continued success in providing the highest quality of accommodations, food, beverages and service to our guests depends on having quality people who truly enjoy the art of hospitality. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and has a genuine interest in the well-being of others around you, we invite you to join our team at The Greystone.
Position Overview
We are seeking an experienced, results-driven Director of Sales & Catering to lead all sales, group, and catering efforts for our boutique hotel. This role is responsible for driving top-line revenue while preserving the hotel’s unique identity, service culture, and guest experience. The ideal candidate is both strategic and hands-on, with a strong background in relationship-based selling, creative market positioning, and collaborative leadership.
Key Responsibilities
Sales & Revenue Strategy
● Develop and execute comprehensive sales strategies to drive group, and catering revenue.
● Achieve and exceed budgeted room, catering, and total revenue goals..
● Collaborate with the GM and revenue management on forecasting, pace, and strategy.
Group, Catering & Events
● Lead all group and catering sales efforts, including weddings, social events, corporate meetings, and buyouts.
● Oversee proposal development, contract negotiation, and event conversion.
● Partner closely with Operations and Culinary teams to ensure seamless execution and guest satisfaction.
● Ensure event profitability while maintaining brand standards and service excellence.
Qualifications & Experience
● Minimum 3–5 years of sales leadership experience in hotels, preferably boutique or lifestyle properties.
● Proven success driving group, catering, and total revenue.
● Strong negotiation, presentation, and interpersonal skills.
● Experience working closely with revenue management and operations teams.
● Highly organized, detail-oriented, and able to thrive in a fast-paced environment.
● Flexible schedule, including evenings and weekends as business demands.
What We Offer
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunities for professional growth and advancement.
- A supportive and collaborative work environment.
- The chance to work in a historic, vibrant community surrounded by natural beauty.
We are an equal opportunity employer and value diversity at all levels of the organization.