Dispensary Assistant General Manager

About Us

The Greenery Room is a premier cannabis retailer with the oldest consumption license in the state of New Mexico, dedicated to providing exceptional customer education, high-quality local products, and an unmatched community-focused experience in Lincoln County. As the cannabis landscape evolves, we pride ourselves on maintaining the highest standards of operational excellence, compliance, and team development. We are looking for a sharp, highly organized, and motivational leader to support our retail operations across Lincoln County.

Position Overview

We are seeking an experienced, high-energy Assistant General Manager (AGM) with a proven track record in the New Mexico cannabis market. This is a hands-on, "Working Manager" position. You will spend the majority of your shift on the sales floor working directly behind a POS computer, conducting retail sales, and delivering top-tier service to our customers and patients. Management, compliance, and administrative responsibilities will be dynamically managed and executed during downtime between sales.

The ideal candidate is a master multitasker, a positive team coach, and a tech-savvy professional who can smoothly support multiple retail locations in Lincoln County, step into the trenches to cover shifts, and keep our operational documentation flawless.

Key Responsibilities1. Frontline Retail Sales & Customer Service

• Active POS Operation: Spend scheduled shifts actively working behind a POS station, processing transactions, greeting customers, and executing daily retail sales.
• Downtime Management: Efficiently utilize gaps between customer traffic to complete vital management tasks, compliance documentation, and store upkeep.
• Lead by Example: Demonstrate elite budtending skills, deep product knowledge, and compliant sales practices for the rest of the staff to emulate.

2. Compliance, Document Management & Daily Audits

• Daily Inventory Control: Oversee and execute meticulous Daily Inventory Counts to guarantee immediate accuracy between physical stock and digital records.
• System Maintenance: Utilize BioTrackTHC (New Mexico's state-mandated traceability framework) for daily inventory tracking, tracking transfers, and reconciling sales data.
• Document Architecture: Organize, file, and archive all critical compliance documents, ensuring they are instantly accessible for regulatory inspectors or executive review. This includes:
• Standard Operating Procedures (SOPs): Assisting in training staff on retail SOPs to reflect shifting NM state laws.
• Transport Manifests: Verifying, signing, and properly filing all incoming/outgoing transport manifests.
• Invoices: Reconciling purchase orders against vendor invoices.
• Certificates of Analysis (COAs): Reviewing and filing all lab testing results to guarantee every product on the shelf is fully compliant.

3. Team Coaching, Motivation & Culture

• Positive Attitude: Bring a contagious, positive energy to the sales floor every day, fostering an environment rooted in hospitality, respect, and professionalism.
• Continuous Learning: Actively coach, train, and develop budtenders on the floor to build deep product knowledge, compliance awareness, and advanced customer service skills.
• Digital Communication: Maintain absolute fluency in Slack and other digital tools to keep teams aligned, informed, and connected across shifts and locations.

4. Multi-Site Operations & Agility

• Multi-Location Support: Support management and oversee dispensary operations across multiple locations within Lincoln County.
• Shift Coverage: Maintain a highly hands-on approach with the ability to cover shifts and fill operational gaps at short notice to ensure the retail floors are always properly staffed and compliant.

Required Qualifications & ExperienceNote on Mandatory Screening: Applicants who do not meet the New Mexico residency, software experience, and travel requirements will not be considered.

• Experience: Minimum of 1 years of direct Dispensary Management or Lead Supervisor experience within the state of New Mexico.
• Technical & Computer Skills: Must be highly computer savvy. Advanced, hands-on proficiency with BioTrackTHC, Google Drive, and daily professional communication via Slack is required.
• Dual-Role Capability: Proven ability to balance high-volume retail sales with administrative duties in a fast-paced environment.
• Compliance & Inventory Mastery: Demonstrated experience handling Daily Inventory Counts and a history of managing complex file structures (SOPs, Manifests, Invoices, and COAs). Deep working knowledge of the NM Cannabis Control Division (CCD) rules.
• Physical & Schedule Flexibility: Ability to stand and work behind a POS station for the duration of a shift. Reliable transportation and a willingness to work at and travel between multiple locations within Lincoln County, including the flexibility to cover shifts as needed.
• Background: Must be at least 21 years old and capable of passing a state-mandated criminal background check to obtain an NM Cannabis Server Permit / Badge.

Benefits

• Paid Sick Time
• Employee Discount
• Clear pathways for professional growth and advancement

Pay: $16.50 per hour

Benefits:

• Employee discount

Application Question(s):

• Do you have Dispensary Retail lead or Management Experiance of at least 1 year or more?
• Do you have experiance with BioTrackTHC pos cannabis software of at least 1 year or more?

Work Location: In person

Salary : $17